The Opquast Digital Quality Framework - Rule n° 49

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Témoignage de Joachim RobertKissKissBankBank, Web Integrator

When I changed careers, I wanted to bring meaning to my new assignments. Because I felt the need to consider the end user first, I took the Opquast training and then the certification. Thanks to what I learned, I succeeded in my interviews and convinced those who became my team. Opquast gave me the keys to understand quality, but also to find missions that make sense.
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Rule n° 49 - The identity of third parties involved in transactions is specified.

A transactional process may lead a web user to visit the site of a bank that is not his or her own or of a service provider. Indicating the names of the service providers will limit surprises and sometimes even serve to reinforce confidence by capitalising on the reputation of those involved.

#e-commerce #Editorial #Privacy

Goal

Provide users information about partners involved in the transaction

Solution technique

Show on the site information about the banking service providers and or payment solutions used for electronic transactions.

Moyen de contrôle

On the shopping basket page (also called the shopping cart), in the legal notices, the FAQ and/or help page of an e-commerce website:

Check that there is information on the banking service providers and/or payment solutions used for electronic transactions. At the very least, the bank or service provider will be identified by the presence of a logo.