The Opquast Digital Quality Framework - Rule n° 65

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Témoignage de Joachim RobertKissKissBankBank, Web Integrator

When I changed careers, I wanted to bring meaning to my new assignments. Because I felt the need to consider the end user first, I took the Opquast training and then the certification. Thanks to what I learned, I succeeded in my interviews and convinced those who became my team. Opquast gave me the keys to understand quality, but also to find missions that make sense.
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Rule n° 65 - Unavailable products are differentiated by visual and textual means.

A product that is not available must be distinguishable from a product in stock. Internet users will always be grateful for your honesty towards them.

#Conception #e-commerce

Goal

Allow users to immediately identify products that are unavailable, with no possibility of confusion.
Avoid disappointment of when a user starts a purchase, only to discover later on that the product they want is not available.

Solution technique

Specify, in the content for each product, a text or graphic note for "unavailable" or "available".

Moyen de contrôle

In the product pages:

Check that there is text on the availability of products;
Or check that there is graphic indication differentiating available from unavailable products (icon, colour, etc.) accompanied by an appropriate text alternative.