Rule n° 90 - The user is warned when they will lose information if they go back using their browser’s history during a complex process.
Have you ever believed that you could simply go back and look at what you had entered at the previous step on your tax return, for example, only to find that everything you had entered before was regretfully lost? Let's save our users this kind of frustration and disappointment.
Goal
- Simplify the use of forms divided over several pages in a row.
- Limit the risk of abandoning the process.
Solution technique
Generate a JavaScript alert when using the browser history "back" function.
Moyen de contrôle
Start entering data into a form after the first step of the process, then activate the browser “back” button.