The Opquast Digital Quality Framework - Rule n° 85

- Digital Quality Training and Certification

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Témoignage de Joachim RobertKissKissBankBank, Web Integrator

When I changed careers, I wanted to bring meaning to my new assignments. Because I felt the need to consider the end user first, I took the Opquast training and then the certification. Thanks to what I learned, I succeeded in my interviews and convinced those who became my team. Opquast gave me the keys to understand quality, but also to find missions that make sense.
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Rule n° 85 - Form submission is followed by a message indicating whether or not the action was successful.

Often a user is directly returned to the home page of a site after sending a form. In this case, there may be doubts about the success of sending the form. A simple message leaves the user with no niggling doubts.

#Accessibility #Conception #Development #Forms

Goal

Give the user immediate, explicit feedback on the action they just performed.
Prevent user frustration when they think the process was a success, but there was, in fact, a problem.

Solution technique

Return an explicit confirmation page after submitting a form.

Moyen de contrôle

For each form

Submit the form completely;
Check that the final submission of the form results in the display of a confirmation page explicitly indicating the success or failure of the operation.