The Opquast Digital Quality Framework - Rule n° 84

Rule n° 84 - The page displayed after the form’s submission allows the user to return to their navigation directly.

After filling out a form, the life of your visitor does not stop there, and neither does their navigation.

#Accessibility #Development #Forms

Goal

  • Avoid putting your users off by taking them to a dead-end page, including by means of the browser’s “Previous page” function.
  • Limit the risk of duplicate form submissions.

Solution technique

After sending a form, display a page with the website's navigation elements, confirming the success or failure of the submission.

Moyen de contrôle

For each form checked

  • Complete the requested fields and submit the form;
  • Check that the final submission of each form on the site is followed by a page containing the elements needed to continue navigation (main menu, link back to home page, etc.).