Goal
- Avoid the unexpected launch of software other than the web browser on the client workstation.
- Improve the accessibility of content for people with disabilities.
Implementation
Write the wording of the links in question in such a way as to predict their behaviour. For example, it is better to write the mailto links as "Send an email" rather than a simple "Contact" link.
Find out more:
Control
In all of the pages checked:
- Examine the content to find the links causing external software to be opened (mail link for example).
- For each relevant link, check that the wording of the link is sufficiently explicit so that the user is warned of its specific behaviour.