- Provide an immediate solution to the user's problem.
- Limit the difficulties in the use of other modes of communication.
Allow the user to perform all password related actions (reset lost password, modification, etc.) completely online. For example: a password reminder or a new password should not be sent by post.
Check that it is possible to perform all password related actions (reset lost password, modification, etc.) online.
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The objective of these rules and the Opquast community mission is ‘making the web better’ for your customers and for everyone! Opquast rules cover the key major areas of risk that can negatively affect website users such as privacy, ecodesign, accessibility and security.