Goal
- Give users access to all of the essential information related to the search that they ran.
Implementation
- The overall number of results is generally displayed and repeated in the title of each results page (for example: 246 results correspond to your “Example” query).
- The number of results pages is generally indicated in the navigation menu between the pages.
- The number of results per page is usually shown before the list of results.
Control
Via the search engine of the website being checked:
- Perform one or more queries on the search form(s) (depending on the configuration of the results, it may be necessary to test those queries which sequentially have a limited number of results, a large number and no results);
- Check, in each results page, that the overall number of results is shown;
- Check, in the case of paginated results, that the total number of results pages and the number of results per page are shown in each results page.
Business application and benefits
The rules should be applied to your projects from the design phase through to post-implementation , and they should be understood by all professionals with web and customer experience (CX) responsibilities: from strategy to operations, marketers to project managers, and editorial to technical staff. The benefits of using this ruleset are numerous, including improving customer satisfaction, web performance, and e-commerce, and expanding your client base, while also decreasing your errors and costs.
The objective of these rules and the Opquast community mission is ‘making the web better’ for your customers and for everyone! Opquast rules cover the key major areas of risk that can negatively affect website users such as privacy, ecodesign, accessibility and security.
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