Rule n° 113 - There is at least one way to contact the moderator of public spaces.
A comment sent a little too quickly or an insulting message present in a forum, it can happen. And often, the authors or Internet users will not fail to warn you, if you have given them the opportunity to do so.
Goal
- Allow users to contact the moderator, so they can request corrections, ask questions or report abuse.
Solution technique
For example, give an email address or create a form to contact the moderator.
Moyen de contrôle
In each public area of the website (comments, forum, etc.) or, failing that, in a generic page such as the legal notices page, the contact page, the help section or in the terms of service:
- Identify a way to contact the moderator;
- Check that it is possible to contact the moderator using the proposed means of contact.