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Fitres actuels: 226 bonnes pratiques

  • 1 - Each decorative image has an appropriate text alternative.

    Accessibility

    Opquast Website

    SEO

    SEO

    Editorial

    Integration

    Alternatives

    Objectif:
    • To prevent users in environments where images are not seen (text browsers, screen readers or browsers with the images disabled) from being bothered by information about images that are unimportant to them.
    • To provide only pertinent information to web crawlers.
    Thématique
    • Bonnes pratiques
    • Alternatives
    • Accessibility
    • Opquast Website
    • SEO
    Phase Projet
    • SEO
    • Editorial
    • Integration
  • 2 - Each decorative image link has an appropriate text alternative.

    Accessibility

    Opquast Website

    SEO

    SEO

    Editorial

    Integration

    Alternatives

    Objectif:
    • To allow users in environments where images are not seen (text browsers, screen readers or browsers with the images disabled) to understand the meaning of the links attached to images that they cannot see.
    • To enable bots to exploit the information carried by the image links (to reference, index and perform machine translation on the image text alternatives).
    • To enable the display of relevant text while images are loading.
    Thématique
    • Bonnes pratiques
    • Alternatives
    • Accessibility
    • Opquast Website
    • SEO
    Phase Projet
    • SEO
    • Editorial
    • Integration
  • 3 - Each information-carrying image has an appropriate text alternative.

    Accessibility

    Opquast Website

    SEO

    SEO

    Editorial

    Integration

    Alternatives

    Objectif:
    • To allow users in environments where images are not seen (text browsers, screen readers or browsers with the images disabled) to understand the meaning of the images that they cannot see.
    • To enable bots to exploit the information carried by the images (to reference, index and perform machine translation on the image text alternatives).
    • To enable the display of relevant text while images are loading.
    Thématique
    • Bonnes pratiques
    • Alternatives
    • Accessibility
    • Opquast Website
    • SEO
    Phase Projet
    • SEO
    • Editorial
    • Integration
  • 4 - Included objects have an appropriate text alternative.

    Accessibility

    Opquast Website

    SEO

    SEO

    Editorial

    Integration

    Alternatives

    Objectif:
    • To provide access to the information to users whose browsers or platforms don’t support the inclusion of objects or the technologies used by the included objects.
    • To facilitate the exploitation of that content by bots (especially web crawlers).
    • To simplify the presentation and/or reuse of the included content.
    Thématique
    • Bonnes pratiques
    • Alternatives
    • Accessibility
    • Opquast Website
    • SEO
    Phase Projet
    • SEO
    • Editorial
    • Integration
  • 5 - Content managed by styles has an appropriate alternative.

    Accessibility

    Opquast Website

    SEO

    SEO

    Integration

    Alternatives

    Objectif:
    • To ensure access to the content, regardless of whether or not the CSS formatting layer is handled.
    • To allow content to be reused on media and platforms that do not handle formatting for on-screen display.
    • To give users in environments where styles are not reproduced (text browsers, screen readers or browsers with the images disabled) access to information that takes the form of CSS-generated content (particularly background images).
    • To enable bots to exploit the information carried by CSS styles (to reference, index and perform machine translation on the alternatives).
    Thématique
    • Bonnes pratiques
    • Alternatives
    • Accessibility
    • Opquast Website
    • SEO
    Phase Projet
    • SEO
    • Integration
  • 6 - Typographic symbols have an appropriate alternative.

    Accessibility

    SEO

    SEO

    Integration

    Alternatives

    Objectif:
    • To enable users in environments where the CSS fonts used to display symbols are not reproduced (text browsers, screen readers or browsers with the images disabled) to understand the meanings of those symbols.
    • To enable bots to exploit the information carried by those symbols (to reference, index and perform machine translation on the alternatives).
    Thématique
    • Bonnes pratiques
    • Alternatives
    • Accessibility
    • SEO
    Phase Projet
    • SEO
    • Integration
  • 7 - All audio and video content is accompanied by a text transcription.

    Accessibility

    SEO

    SEO

    Editorial

    Alternatives

    Objectif:
    • To give users unable to perceive the proposed sound or image to access a text transcription as an alternative.
    • To give users unable to hear the sound to access the information contained in the video.To enable bots to exploit the information, in order to improve its indexing and referencing, or to translate it using online language tools.
    Thématique
    • Bonnes pratiques
    • Alternatives
    • Accessibility
    • SEO
    Phase Projet
    • SEO
    • Editorial
  • 8 - Information is not conveyed by color alone.

    Accessibility

    Opquast Website

    Editorial

    Design

    Alternatives

    Objectif:
    • To give users whose browser, platform, technical aid or disability (like color-blindness) prevents them from viewing or differentiating between colors access to the information.
    • To make the information accessible by web crawlers.
    Thématique
    • Bonnes pratiques
    • Alternatives
    • Accessibility
    • Opquast Website
    Phase Projet
    • Editorial
    • Design
  • 9 - Audio captchas can be replayed at will.

    Accessibility

    CMS – Development

    Design

    Alternatives

    Objectif:
    • To facilitate access to content and services that are protected by captchas, for users that cannot see the graphic captchas.
    • To facilitate the use of audio captchas.
    Thématique
    • Bonnes pratiques
    • Alternatives
    • Accessibility
    Phase Projet
    • CMS – Development
    • Design
  • 10 - Captchas are accompanied by an alternative access solution.

    Accessibility

    Security

    CMS – Development

    Design

    Alternatives

    Objectif:
    • To give users with difficulty taking captcha tests, especially graphic ones, access to the protected content or services by alternative means.
    Thématique
    • Bonnes pratiques
    • Alternatives
    • Accessibility
    • Security
    Phase Projet
    • CMS – Development
    • Design
  • 11 - Each page’s source code begins with a document type declaration (doctype or DTD), whose syntax is one of those recommended by W3C.

    Accessibility

    Integration

    Code

    Objectif:
    • To simplify source-code validation.
    • To foster a rendering that is predictable on all browsers (browser versions still in circulation may rely on the precise syntax of the DTD to adopt a CSS rendering mode).
    Thématique
    • Bonnes pratiques
    • Code
    • Accessibility
    Phase Projet
    • Integration
  • 12 - Each HTML ID is only used once per page.

    Accessibility

    Robustness

    Integration

    Code

    Objectif:
    • To prevent content reproduction errors and interaction errors via scripts.
    • To limit the risk of random interpretation of the Document Object Model (DOM) by different user agents.
    Thématique
    • Bonnes pratiques
    • Code
    • Accessibility
    • Robustness
    Phase Projet
    • Integration
  • 13 - Each page’s content is organized according to a hierarchical structure of headings and sub-headings.

    Accessibility

    Opquast Website

    SEO

    SEO

    Editorial

    Integration

    Code

    Objectif:
    • To allow interested users to view and navigate through the structure of the page’s content.
    • To enable machines and indexing tools to extract each page’s map.
    • To improve SEO by simplifying the content’s interpretation by web crawlers.
    Thématique
    • Bonnes pratiques
    • Code
    • Accessibility
    • Opquast Website
    • SEO
    Phase Projet
    • SEO
    • Editorial
    • Integration
  • 14 - The site does not force any redirects or auto-refreshes on the client side.

    Usability

    Accessibility

    Opquast Website

    CMS – Development

    Code

    Objectif:
    • To allow users to maintain control over their work environments.
    • To prevent cut-offs or losses of information while reading, particularly for users with screen readers whose functions would be interrupted by a timed refresh or redirect.
    • To not penalize mobile users trying to access content when their network signal is variable over short periods of time.
    • To prevent unwanted increases in the cost to users of using mobile data.
    Thématique
    • Bonnes pratiques
    • Code
    • Usability
    • Accessibility
    • Opquast Website
    Phase Projet
    • CMS – Development
  • 15 - Dates are presented in an explicit format.

    Usability

    i18n

    Editorial

    Code

    Objectif:
    • To prevent users from misinterpreting the meaning of a date.
    • To simplify the comprehension and reuse of the relevant content.
    Thématique
    • Bonnes pratiques
    • Code
    • Usability
    • i18n
    Phase Projet
    • Editorial
  • 16 - Navigation blocks are located in the same place in every page’s source code.

    Usability

    Accessibility

    Integration

    Code

    Objectif:
    • To facilitate memorization of the pages’ organization and navigation for users with screen readers and users who navigate by keyboard.
    Thématique
    • Bonnes pratiques
    • Code
    • Usability
    • Accessibility
    Phase Projet
    • Integration
  • 17 - The character encoding is UTF-8.

    Usability

    Integration

    Code

    Objectif:
    • To use an international character set.
    • To prevent display faults.
    • To simplify content manipulation by users and developers.
    Thématique
    • Bonnes pratiques
    • Code
    • Usability
    Phase Projet
    • Integration
  • 18 - Each page’s source code contains metadata that define the character set used.

    Accessibility

    SEO

    SEO

    Integration

    Code

    Objectif:
    • To display pages offline correctly, by telling the browser which character set was used.
    • To prevent the risk of character display problems associated with the sometimes unsure functioning of browsers’ catch-up mechanisms when they don’t receive the necessary information from the HTTP content-type header.
    Thématique
    • Bonnes pratiques
    • Code
    • Accessibility
    • SEO
    Phase Projet
    • SEO
    • Integration
  • 19 - Content that should be reproduced by screen readers is not hidden from them.

    Accessibility

    Integration

    Code

    Objectif:
    • To ensure the correct reproduction of masked content to be read by screen readers.
    Thématique
    • Bonnes pratiques
    • Code
    • Accessibility
    Phase Projet
    • Integration
  • 20 - The content and meaning of each page are not altered when styles are disabled.

    Usability

    Accessibility

    Integration

    Code

    Objectif:
    • To allow users whose browsers don’t apply the website’s style sheets or whose method of access is not visible to understand the site’s content.
    • To meticulously separate the content from its presentation, to foster interoperability.
    Thématique
    • Bonnes pratiques
    • Code
    • Usability
    • Accessibility
    Phase Projet
    • Integration
  • 21 - Elements that are visually displayed as lists are tagged in an appropriate way in the source code.

    Accessibility

    Editorial

    Integration

    Code

    Objectif:
    • To enable browsers and technical aids to identify lists and then reproduce them accurately, in order to facilitate their understanding by users.
    • To improve the semantics of page content and its reusability.
    Thématique
    • Bonnes pratiques
    • Code
    • Accessibility
    Phase Projet
    • Editorial
    • Integration
  • 22 - Text that can be formatted using styles is not replaced by images.

    Accessibility

    SEO

    SEO

    Editorial

    Integration

    Code

    Objectif:
    • To facilitate the rendering’s adaptation to the medium (mobile or other) or to the user’s needs (increasing the characters’ size, changing the colors, the font, the bolding, the alignment, etc.).
    Thématique
    • Bonnes pratiques
    • Code
    • Accessibility
    • SEO
    Phase Projet
    • SEO
    • Editorial
    • Integration
  • 23 - The first occurrence of an abbreviation or an acronym in the body of any page provides an explanation of its meaning.

    Usability

    Accessibility

    Editorial

    CMS – Development

    Integration

    Design

    Code

    Objectif:
    • To allow users to quickly understand the meaning of an acronym.
    • To enable bots to exploit the content (in order to establish an index of abbreviations).
    • To foster referencing of the content.
    Thématique
    • Bonnes pratiques
    • Code
    • Usability
    • Accessibility
    Phase Projet
    • Editorial
    • CMS – Development
    • Integration
    • Design
  • 24 - Each page’s source code contains no elements that were misused for presentational purposes.

    Accessibility

    Integration

    Code

    Objectif:
    • To enable the correct exploitation of the course code by user agents (browsers, search engine web crawlers, Braille terminals, etc.).
    • To simplify the source code, by remoting the formatting to CSS.
    Thématique
    • Bonnes pratiques
    • Code
    • Accessibility
    Phase Projet
    • Integration
  • 25 - Each page's source code does not contain any presentational tag or attribute

    Accessibility

    Ecodesign

    Integration

    Code

    Objectif:
    • To foster the adaptation of content formatting by user agents, depending on the user’s needs.
    • To simplify the pages’ source code, by encouraging the pooling and outsourcing of formatting information by means of CSS.
    • To simplify the unconstrained reuse of content associated with its initial formatting.
    Thématique
    • Bonnes pratiques
    • Code
    • Accessibility
    • Ecodesign
    Phase Projet
    • Integration
  • 26 - The site provides at least one means of contact.

    Online selling

    Usability

    Trust

    Prototyping

    Contact

    Objectif:
    • To facilitate feedback from users.
    • To encourage trust by guaranteeing, from the outset, that users have an option in the case of any problems.
    Thématique
    • Bonnes pratiques
    • Contact
    • Online selling
    • Usability
    • Trust
    Phase Projet
    • Prototyping
  • 27 - The site provides at least two means of contact.

    Online selling

    Usability

    Prototyping

    Contact

    Objectif:
    • To optimize options for users to provide feedback.
    • To avoid putting a user in a difficult position, if one of the means of contact is unavailable or causing problems to the user.
    Thématique
    • Bonnes pratiques
    • Contact
    • Online selling
    • Usability
    Phase Projet
    • Prototyping
  • 28 - Mail and phone information for companies’ and organizations’ local branches or headquarters are provided.

    Online selling

    Usability

    Opquast Website

    Editorial

    Prototyping

    Contact

    Objectif:
    • To identify the entity responsible for the content and the services.
    • To provide an alternative means of contact.
    Thématique
    • Bonnes pratiques
    • Contact
    • Online selling
    • Usability
    • Opquast Website
    Phase Projet
    • Editorial
    • Prototyping
  • 29 - Every information request submitted produces an acknowledgment of receipt.

    Online selling

    Usability

    Opquast Website

    CMS – Development

    Contact

    Objectif:
    • To inform users that their requests have been received.
    • To give users a confirmation of receipt of their request for information, which they can save.
    Thématique
    • Bonnes pratiques
    • Contact
    • Online selling
    • Usability
    • Opquast Website
    Phase Projet
    • CMS – Development
  • 30 - Response times are provided for information requests.

    Usability

    Editorial

    Prototyping

    Contact

    Objectif:
    • To give users a quantified timeframe for a response.
    • To limit the risk of follow-up by users.
    • To reassure users about the site managers’ ability to respond to requests.
    Thématique
    • Bonnes pratiques
    • Contact
    • Usability
    Phase Projet
    • Editorial
    • Prototyping
  • 31 - The data in the site’s WHOIS information allow users to connect it with its owner.

    Online selling

    Personal data

    CMS – Development

    Contact

    Objectif:
    • To simplify identification of the person or entity responsible for the content or the services.
    • To allow users to confirm that they are on the right website and not on a phishing site, for example.
    Thématique
    • Bonnes pratiques
    • Contact
    • Online selling
    • Personal data
    Phase Projet
    • CMS – Development
  • 32 - Each page provides a title that enables one to identify the site

    Accessibility

    Opquast Website

    SEO

    SEO

    Editorial

    CMS – Development

    Contents

    Objectif:
    • To allow users to immediately identify the website in tabs, favorites, windows, browser histories, and screen readers.
    • To improve the site’s SEO and its presentation in search engine results.
    Thématique
    • Bonnes pratiques
    • Contents
    • Accessibility
    • Opquast Website
    • SEO
    Phase Projet
    • SEO
    • Editorial
    • CMS – Development
  • 33 - Each page provides a title that enables one to identify its content

    Accessibility

    Opquast Website

    SEO

    SEO

    Editorial

    Contents

    Objectif:
    • To allow users to immediately identify the nature of each page’s content in tabs, favorites, windows, browser histories, and screen readers.
    • To improve the pages’ SEO and their presentation in search engine results.
    Thématique
    • Bonnes pratiques
    • Contents
    • Accessibility
    • Opquast Website
    • SEO
    Phase Projet
    • SEO
    • Editorial
  • 34 - Advertisements and sponsored content are identified as such.

    Usability

    Trust

    Editorial

    Design

    Contents

    Objectif:
    • To enable the immediate identification of advertisements and sponsored content.
    • To avoid confusion between editorial and advertising content.
    • To prevent the risks associated with conflicts of interest.
    Thématique
    • Bonnes pratiques
    • Contents
    • Usability
    • Trust
    Phase Projet
    • Editorial
    • Design
  • 35 - Information about copyrights and reuse rights can be accessed from every page.

    Usability

    Trust

    Editorial

    Prototyping

    Contents

    Objectif:
    • To inform the users of the conditions under which the content is published.
    • To inform the users of the conditions for copying and reusing the content.
    Thématique
    • Bonnes pratiques
    • Contents
    • Usability
    • Trust
    Phase Projet
    • Editorial
    • Prototyping
  • 36 - The site provides a way for users to find out about new content and services.

    Trust

    SEO

    SEO

    Editorial

    Prototyping

    Contents

    Objectif:
    • To enable users to immediately identify new online content and services.
    Thématique
    • Bonnes pratiques
    • Contents
    • Trust
    • SEO
    Phase Projet
    • SEO
    • Editorial
    • Prototyping
  • 37 - If the site provides a personal space (or a subscriber space), personal content can be backed up in a standard format.

    Online selling

    Personal data

    Security

    CMS – Development

    Contents

    Objectif:
    • To enable user-generated content to be archived.
    • To avoid the user having to re-enter data, in the event of their reuse of content.
    Thématique
    • Bonnes pratiques
    • Contents
    • Online selling
    • Personal data
    • Security
    Phase Projet
    • CMS – Development
  • 38 - A lexicon or a glossary adapted to the target audience explains the industry-specific or technical vocabulary used.

    Accessibility

    SEO

    SEO

    Editorial

    Contents

    Objectif:
    • To allow users to understand industry-specific and technical content.
    • To simplify use of a service.
    • To improve SEO on keywords or technical expressions.
    Thématique
    • Bonnes pratiques
    • Contents
    • Accessibility
    • SEO
    Phase Projet
    • SEO
    • Editorial
  • 39 - A product or service can be purchased without creating an account.

    Online selling

    Personal data

    Usability

    CMS – Development

    E-Commerce

    Objectif:
    • To allow buyers to place an order immediately.
    • To remove the barrier of account creation.
    • To increase the conversion rate.
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    • Personal data
    • Usability
    Phase Projet
    • CMS – Development
  • 40 - No additional products or services are added to the shopping cart without a customer action.

    Online selling

    Trust

    Prototyping

    E-Commerce

    Objectif:
    • To give users control over their orders.
    • To not compromise your trusted relationship with your users.
    • To avoid any form of forced sales.
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    • Trust
    Phase Projet
    • Prototyping
  • 41 - Product availability is shown before final order placement.

    Online selling

    Opquast Website

    Editorial

    Prototyping

    E-Commerce

    Objectif:
    • To anticipate any possible difficulties and delivery delays.
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    • Opquast Website
    Phase Projet
    • Editorial
    • Prototyping
  • 42 - The estimated delivery date is shown before final order placement.

    Online selling

    Opquast Website

    Editorial

    Prototyping

    E-Commerce

    Objectif:
    • To allow users to plan ahead for the conditions and means of accessing the service or the virtual item.
    • To avoid disappointments and complaints.
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    • Opquast Website
    Phase Projet
    • Editorial
    • Prototyping
  • 43 - The method for retrieving a virtual item is explained before order placement.

    Online selling

    Editorial

    Prototyping

    E-Commerce

    Objectif:
    • To allow users to plan ahead for the conditions and means of accessing the service or the virtual item.
    • To avoid disappointments and complaints.
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    Phase Projet
    • Editorial
    • Prototyping
  • 44 - Users can still modify each item’s quantity, and add or delete one or more items, as long as the order has not definitively been placed.

    Online selling

    Usability

    Opquast Website

    CMS – Development

    Prototyping

    E-Commerce

    Objectif:
    • To allow users to easily edit their orders.
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    • Usability
    • Opquast Website
    Phase Projet
    • CMS – Development
    • Prototyping
  • 45 - The nature and quantifiable characteristics of products and services are provided.

    Online selling

    Opquast Website

    SEO

    SEO

    Editorial

    Prototyping

    E-Commerce

    Objectif:
    • To allow users to identify the exact nature and specifications of the products
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    • Opquast Website
    • SEO
    Phase Projet
    • SEO
    • Editorial
    • Prototyping
  • 46 - The period of validity and conditions of special offers and promotions are indicated.

    Online selling

    Editorial

    E-Commerce

    Objectif:
    • To allow users to identify the period during which they can enjoy special offers.
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    Phase Projet
    • Editorial
  • 47 - The company’s or organization’s legal registration number, issued in its home country, is provided.

    Online selling

    Trust

    Editorial

    E-Commerce

    Objectif:
    • To give users a verifiable indication of the official existence of the structure offering the content or services.
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    • Trust
    Phase Projet
    • Editorial
  • 48 - The detailed sub-total is indicated before final order placement.

    Online selling

    CMS – Development

    Prototyping

    E-Commerce

    Objectif:
    • To provide users with details of the prices of their orders.
    • To remove an obstacle to order placement.
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    Phase Projet
    • CMS – Development
    • Prototyping
  • 49 - Financing conditions are indicated.

    Online selling

    Editorial

    E-Commerce

    Objectif:
    • To allow users to identify the total amount they will have to pay and how that amount breaks down.
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    Phase Projet
    • Editorial
  • 50 - Customer support service conditions are provided.

    Online selling

    Opquast Website

    Editorial

    E-Commerce

    Objectif:
    • To inform users about the conditions for obtaining assistance and support, if they need it.
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    • Opquast Website
    Phase Projet
    • Editorial
  • 51 - Debit and charge conditions are explained before final order placement.

    Online selling

    Editorial

    E-Commerce

    Objectif:
    • To enable users to identify the detailed payment charge conditions.
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    Phase Projet
    • Editorial
  • 52 - Warranty conditions are specified.

    Online selling

    Opquast Website

    Editorial

    E-Commerce

    Objectif:
    • To enable users to identify the specific nature of the associated services and their costs.
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    • Opquast Website
    Phase Projet
    • Editorial
  • 53 - The terms of sale and use can be accessed from every page.

    Online selling

    Opquast Website

    Editorial

    Prototyping

    E-Commerce

    Objectif:
    • To provide continuous, easy access to all of the terms and conditions of fulfillment of the service.
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    • Opquast Website
    Phase Projet
    • Editorial
    • Prototyping
  • 54 - Information is provided about the products or services delivery zones.

    Online selling

    Opquast Website

    Editorial

    E-Commerce

    Objectif:
    • Avoid pointless browsing and orders, or even a waste of time for your users and for the organization that is offering the goods or services.
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    • Opquast Website
    Phase Projet
    • Editorial
  • 55 - The accepted payment methods and their associated procedures are indicated.

    Online selling

    Opquast Website

    Editorial

    Prototyping

    E-Commerce

    Objectif:
    • To give users advance notice of the payment methods and conditions, so they will know whether or not they are able to place an order.
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    • Opquast Website
    Phase Projet
    • Editorial
    • Prototyping
  • 56 - The hours and prices for the services offered to customers are listed.

    Online selling

    Opquast Website

    Editorial

    Prototyping

    E-Commerce

    Objectif:
    • To inform users of the services that are available to them and how they work.
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    • Opquast Website
    Phase Projet
    • Editorial
    • Prototyping
  • 57 - Dispute procedures are explained in the general terms of sale or use.

    Online selling

    Editorial

    E-Commerce

    Objectif:
    • To reassure users before they make a purchase.
    • To give buyers all of the relevant information related to their purchases, whether or not everything goes well.
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    Phase Projet
    • Editorial
  • 58 - The address and the terms and conditions for returns (on-site, at the workshop, etc.) are provided.

    Online selling

    Opquast Website

    Editorial

    E-Commerce

    Objectif:
    • To allow users to plan ahead in case of any problems with the use and/or operation of the good or service.
    • To reduce the strain on customer service.
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    • Opquast Website
    Phase Projet
    • Editorial
  • 59 - The procedure for submitting a complaint and for how it will be handled is explained.

    Online selling

    Editorial

    E-Commerce

    Objectif:
    • To allow users to understand or anticipate any problems they may encounter on the website or during a transaction.
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    Phase Projet
    • Editorial
  • 60 - The conditions for getting a refund are explained.

    Online selling

    Opquast Website

    Editorial

    E-Commerce

    Objectif:
    • To allow users to identify the exact documents required, if they need to return a product.
    • To anticipate potential problems, in the case of a refund request submitted after the statutory cooling-off period.
    • To reduce the number of needless procedures and the number of customer service requests.
    • To increase an e-commerce site’s conversion rate.
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    • Opquast Website
    Phase Projet
    • Editorial
  • 61 - The hardware and software required for the service to run are provided before final order placement.

    Online selling

    Editorial

    E-Commerce

    Objectif:
    • To allow users to anticipate the conditions and means of use of the service.
    • To reduce complaints
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    Phase Projet
    • Editorial
  • 62 - The displayed prices show the applied taxes and any additional charges, as well as tax-exclusive prices.

    Online selling

    Editorial

    E-Commerce

    Objectif:
    • To allow users to identify the precise total amount they will have to pay, before placing an order.
    • To enable users to accurately identify any deductible amounts and the different itemizations.
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    Phase Projet
    • Editorial
  • 63 - Different shipping and billing addresses can be specified.

    Online selling

    Opquast Website

    CMS – Development

    Prototyping

    E-Commerce

    Objectif:
    • To allow users to have their purchases delivered to the location of their choice.
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    • Opquast Website
    Phase Projet
    • CMS – Development
    • Prototyping
  • 64 - The website accepts at least two payment methods.

    Online selling

    Opquast Website

    CMS – Development

    Prototyping

    E-Commerce

    Objectif:
    • To allow users to choose their preferred payment method in their specific situation.
    • To offer at least one alternative to users temporarily or permanently unable to use a particular payment method.
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    • Opquast Website
    Phase Projet
    • CMS – Development
    • Prototyping
  • 65 - The transaction’s reference number is displayed to the customer, once the order has been placed.

    Online selling

    CMS – Development

    Prototyping

    E-Commerce

    Objectif:
    • To allow users to see and, potentially, print out a trace of their orders.
    • To give users written proof of the transaction.
    • To improve the traceability of transactions.
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    Phase Projet
    • CMS – Development
    • Prototyping
  • 66 - Any mention of an affiliation with a professional association, or endorsement by a label or an award, features a link to the source.

    Online selling

    Trust

    Editorial

    E-Commerce

    Objectif:
    • To give users immediate access, so they can understand what those mentions mean.
    • To enable users to check the information themselves.
    • To increase the level of trust or credibility.
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    • Trust
    Phase Projet
    • Editorial
  • 67 - Unavailable products are differentiated by visual and textual means.

    Online selling

    Opquast Website

    Editorial

    Design

    E-Commerce

    Objectif:
    • To allow users to immediately identify products that are unavailable, with no possibility of confusion.
    • To avoid disappointment of when a user starts a purchase, only to discover later on that the product they want is not available.
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    • Opquast Website
    Phase Projet
    • Editorial
    • Design
  • 68 - An email providing the transaction’s reference number and the order details is sent after order placement.

    Online selling

    CMS – Development

    E-Commerce

    Objectif:
    • To give users confirmation of their order information.
    • To allow users to keep a history of their transactions, elsewhere than on the website.
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    Phase Projet
    • CMS – Development
  • 69 - Every complaint submitted produces an acknowledgment of receipt.

    Online selling

    CMS – Development

    E-Commerce

    Objectif:
    • To give users confirmation of their requests, outside the context of the website.<
    • To avoid customer service receiving multiple requests for the same complaint.
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    Phase Projet
    • CMS – Development
  • 70 - The site provides at least one means of contacting the person in charge of complaints.

    Online selling

    Editorial

    Prototyping

    E-Commerce

    Objectif:
    • To allow users to reach out to or send their complaints directly to the right person.
    • To reassure users that they can easily interact with the complaint department, in the event of a problem.
    Thématique
    • Bonnes pratiques
    • E-Commerce
    • Online selling
    Phase Projet
    • Editorial
    • Prototyping
  • 71 - The site provides at least one means of contacting the moderator of public spaces.

    Personal data

    Trust

    Publics spaces

    Prototyping

    Public spaces

    Objectif:
    • To allow users to contact the moderator, so they can request corrections, ask questions or report abuse.
    Thématique
    • Bonnes pratiques
    • Public spaces
    • Personal data
    • Trust
    • Publics spaces
    Phase Projet
    • Prototyping
  • 72 - Public spaces offer at least one way to report abuse.

    Trust

    Publics spaces

    Prototyping

    Public spaces

    Objectif:
    • To simplify reporting of illegal or inappropriate content.
    • To speed up the detection of such content.
    • To limit the risk of accessing illegal or inappropriate content.
    Thématique
    • Bonnes pratiques
    • Public spaces
    • Trust
    • Publics spaces
    Phase Projet
    • Prototyping
  • 73 - The conditions for moderation of public spaces are explained.

    Trust

    Publics spaces

    Editorial

    Public spaces

    Objectif:
    • To explain to the users why and how their posts may be moderated.<
    • To reduce the number of complaints from users who don’t see their posts online.
    Thématique
    • Bonnes pratiques
    • Public spaces
    • Trust
    • Publics spaces
    Phase Projet
    • Editorial
  • 74 - Content and files intended for public spaces can be checked before upload.

    Usability

    Publics spaces

    CMS – Development

    Public spaces

    Objectif:
    • To allow users to check their input in context and, if necessary, to correct it before submitting it.
    • To reduce the number of correction and removal requests.
    Thématique
    • Bonnes pratiques
    • Public spaces
    • Usability
    • Publics spaces
    Phase Projet
    • CMS – Development
  • 75 - Information intended for public spaces can be previewed in their final form.

    Usability

    Publics spaces

    CMS – Development

    Public spaces

    Objectif:
    • To allow users to check and, if necessary, correct their input, account taken of the final layout of the content.
    • To reduce the number of correction and removal requests.
    Thématique
    • Bonnes pratiques
    • Public spaces
    • Usability
    • Publics spaces
    Phase Projet
    • CMS – Development
  • 76 - The length of video and audio content is displayed.

    Usability

    Accessibility

    CMS – Development

    Prototyping

    Files and multimedia

    Objectif:
    • To inform users, so they can decide whether or not to play or download the content, with full knowledge of the facts.
    Thématique
    • Bonnes pratiques
    • Files and multimedia
    • Usability
    • Accessibility
    Phase Projet
    • CMS – Development
    • Prototyping
  • 77 - The format of downloadable files is displayed.

    Usability

    Accessibility

    Opquast Website

    CMS – Development

    Files and multimedia

    Objectif:
    • To let users know, in a timely manner, whether their tools will allow them to view the downloadable files.
    • To reduce server load by avoiding needless downloads.
    Thématique
    • Bonnes pratiques
    • Files and multimedia
    • Usability
    • Accessibility
    • Opquast Website
    Phase Projet
    • CMS – Development
  • 78 - The size of downloadable files is displayed.

    Usability

    Accessibility

    Editorial

    CMS – Development

    Files and multimedia

    Objectif:
    • To provide advance notice to the users on the quantity of data that will be downloaded, as a preventive measure.
    • To allow users to wait to download the file over a low-speed or mobile connection.
    Thématique
    • Bonnes pratiques
    • Files and multimedia
    • Usability
    • Accessibility
    Phase Projet
    • Editorial
    • CMS – Development
  • 79 - The language of downloadable files is mentioned, if not the same as on the original page.

    Usability

    Accessibility

    i18n

    Editorial

    Files and multimedia

    Objectif:
    • To avoid pointless downloads for users.
    • To inform users about the files they’re going to download.
    Thématique
    • Bonnes pratiques
    • Files and multimedia
    • Usability
    • Accessibility
    • i18n
    Phase Projet
    • Editorial
  • 80 - Animations, sounds and blinking can be paused.

    Usability

    Accessibility

    Opquast Website

    Integration

    Design

    Files and multimedia

    Objectif:
    • To give the user control over animation when viewing content.
    • To not distract the user’s attention by forcing elements on them that might annoy them.
    • To allow sequential animations and sound content to be accessed step by step.
    Thématique
    • Bonnes pratiques
    • Files and multimedia
    • Usability
    • Accessibility
    • Opquast Website
    Phase Projet
    • Integration
    • Design
  • 81 - Running animation does not block access to navigation or content.

    Usability

    Opquast Website

    Prototyping

    Integration

    Files and multimedia

    Objectif:
    • To give users direct, immediate access to the content, even when the webmaster has decided
    • To include animation or an ad beforehand.
    Thématique
    • Bonnes pratiques
    • Files and multimedia
    • Usability
    • Opquast Website
    Phase Projet
    • Prototyping
    • Integration
  • 82 - Sound and video are launched by the user.

    Usability

    Accessibility

    Opquast Website

    Prototyping

    Integration

    Design

    Files and multimedia

    Objectif:
    • To give the user control over the visual and auditory interface when visiting a website.
    • To not surprise the user by unexpectedly playing audio content.
    • To not impose the playback of animated content on the user.
    Thématique
    • Bonnes pratiques
    • Files and multimedia
    • Usability
    • Accessibility
    • Opquast Website
    Phase Projet
    • Prototyping
    • Integration
    • Design
  • 83 - The text of internal PDF documents can be selected.

    Usability

    Accessibility

    SEO

    SEO

    Editorial

    Files and multimedia

    Objectif:
    • To enable the referencing of the contents of PDF documents.
    • To simplify the handling and reuse of the contents of PDF documents.
    • To ensure the readability of the contents of PDF documents.
    Thématique
    • Bonnes pratiques
    • Files and multimedia
    • Usability
    • Accessibility
    • SEO
    Phase Projet
    • SEO
    • Editorial
  • 84 - Internal PDF documents are given a structure based on headings.

    Usability

    Accessibility

    SEO

    SEO

    Editorial

    Files and multimedia

    Objectif:
    • To give users direct access to the different sections of a PDF file.
    • To provide a structure of headings to users who need that.
    • To allow PDFs to be read using a technical aid.
    Thématique
    • Bonnes pratiques
    • Files and multimedia
    • Usability
    • Accessibility
    • SEO
    Phase Projet
    • SEO
    • Editorial
  • 85 - In the source code, each field in the form is associated with a label that is specific to it.

    Accessibility

    Opquast Website

    Integration

    Forms

    Objectif:
    • To facilitate the understanding of the data expected in forms.
    • To allow technical accessibility aids to render the fields in forms by systematically attaching a label to them, indicating their role and the nature of the expected input.
    • To simplify input by allowing users to select the field by clicking on either its label or the field itself (especially in the case of a checkbox or a radio button).
    Thématique
    • Bonnes pratiques
    • Forms
    • Accessibility
    • Opquast Website
    Phase Projet
    • Integration
  • 86 - Information supplementing a field’s label is associated with that field in the source code.

    Accessibility

    Prototyping

    Integration

    Forms

    Objectif:
    • To optimize the rendering on screen readers, by making it possible to spell out the form’s field labels.
    Thématique
    • Bonnes pratiques
    • Forms
    • Accessibility
    Phase Projet
    • Prototyping
    • Integration
  • 87 - Each form field’s label indicates whether or not it is a required field.

    Personal data

    Usability

    Accessibility

    Opquast Website

    Prototyping

    Integration

    Design

    Forms

    Objectif:
    • To tell users in advance whether or not a field is required.
    • To prevent mistakes before they are made.
    Thématique
    • Bonnes pratiques
    • Forms
    • Personal data
    • Usability
    • Accessibility
    • Opquast Website
    Phase Projet
    • Prototyping
    • Integration
    • Design
  • 88 - Each form field’s label indicates the required data format, if any.

    Online selling

    Usability

    Accessibility

    Opquast Website

    Prototyping

    Design

    Forms

    Objectif:
    • To reduce the risk of input errors.
    • To reduce the risks associated with sending incorrect or unusable data.
    • To prevent the user from giving up, for lack of information about the expected input.
    Thématique
    • Bonnes pratiques
    • Forms
    • Online selling
    • Usability
    • Accessibility
    • Opquast Website
    Phase Projet
    • Prototyping
    • Design
  • 89 - The user is warned whenever a field is case-sensitive.

    Usability

    Prototyping

    Forms

    Objectif:
    • To prevent the risk of mistakes and, as a result, prevent the user from having to fill out the same field several times.
    • To prevent confusion in users who think they correctly completed the field, but see it marked as an error.
    Thématique
    • Bonnes pratiques
    • Forms
    • Usability
    Phase Projet
    • Prototyping
  • 90 - There is an input error prevention mechanism for user password creation.

    Online selling

    Usability

    CMS – Development

    Prototyping

    Forms

    Objectif:
    • To prevent users from entering passwords that don’t match the ones that they wanted or that they memorized.
    Thématique
    • Bonnes pratiques
    • Forms
    • Online selling
    • Usability
    Phase Projet
    • CMS – Development
    • Prototyping
  • 91 - The characters entered in a password field can be displayed in clear text.

    Usability

    Prototyping

    Integration

    Forms

    Objectif:
    • To simplify password entry, especially on mobile devices’ virtual keyboards.
    • To prevent mistakes.
    Thématique
    • Bonnes pratiques
    • Forms
    • Usability
    Phase Projet
    • Prototyping
    • Integration
  • 92 - Every form label is visually attached to the field that it describes.

    Usability

    Accessibility

    Opquast Website

    Prototyping

    Design

    Forms

    Objectif:
    • To allow users to unambiguously identify the form’s fields and the type of information they are expected to input.
    • To prevent input errors.
    • To simplify and speed up use of the form, especially on a mobile device or for users of screen magnifiers and, more generally, for any user employing the zoom function.
    Thématique
    • Bonnes pratiques
    • Forms
    • Usability
    • Accessibility
    • Opquast Website
    Phase Projet
    • Prototyping
    • Design
  • 93 - If any data entered in the form are rejected, the fields containing the rejected data are highlighted for the user.

    Usability

    Accessibility

    Opquast Website

    Prototyping

    Forms

    Objectif:
    • To provide feedback to users on the actions they just performed.
    • To guide users directly to the items with which they must interact.
    Thématique
    • Bonnes pratiques
    • Forms
    • Usability
    • Accessibility
    • Opquast Website
    Phase Projet
    • Prototyping
  • 94 - If any data entered in the form are rejected, the reason(s) why are explained to the user.

    Usability

    Accessibility

    Opquast Website

    Prototyping

    Forms

    Objectif:
    • To help users understand what is expected and, by doing so, facilitate their progression to the next step.
    • To prevent user frustration in the face of mistakes for which they don’t have an immediate solution.
    Thématique
    • Bonnes pratiques
    • Forms
    • Usability
    • Accessibility
    • Opquast Website
    Phase Projet
    • Prototyping
  • 95 - If any data entered in the form are rejected, the user can change any of the input data.

    Usability

    Opquast Website

    CMS – Development

    Forms

    Objectif:
    • To give users control over all of the information that they provide.
    • To simplify the correction of mistakes made by users.
    • To allow users to edit the information they want to change.
    • To prevent the user from leaving the form before it is submitted.
    Thématique
    • Bonnes pratiques
    • Forms
    • Usability
    • Opquast Website
    Phase Projet
    • CMS – Development
  • 96 - For forms divided over several pages, an overall summary is displayed before the final version is submitted.

    Online selling

    Usability

    Opquast Website

    CMS – Development

    Prototyping

    Forms

    Objectif:
    • To give users an overview of what they entered on the previous pages.
    • To allow users to reviews all of the information for a complex procedure, before submitting it.
    Thématique
    • Bonnes pratiques
    • Forms
    • Online selling
    • Usability
    • Opquast Website
    Phase Projet
    • CMS – Development
    • Prototyping
  • 97 - The page displayed after the form’s submission allows the user to return to their navigation directly.

    Usability

    CMS – Development

    Forms

    Objectif:
    • To avoid putting your users off by taking them to a dead-end page, including by means of the browser’s “Previous page” function.>
    • To limit the risk of duplicate form submissions.
    Thématique
    • Bonnes pratiques
    • Forms
    • Usability
    Phase Projet
    • CMS – Development
  • 98 - Form submission is followed by a message indicating whether or not the action was successful.

    Online selling

    Usability

    Opquast Website

    CMS – Development

    Prototyping

    Forms

    Objectif:
    • To give the user immediate, explicit feedback on the action they just performed.
    • To prevent user frustration when they think the process was a success, but there was, in fact, a problem.
    Thématique
    • Bonnes pratiques
    • Forms
    • Online selling
    • Usability
    • Opquast Website
    Phase Projet
    • CMS – Development
    • Prototyping
  • 99 - Complex processes are accompanied by a list of their steps.

    Usability

    Opquast Website

    Prototyping

    Design

    Forms

    Objectif:
    • To give users visibility of the actions they are going to be performing (time, order of steps, information required to complete them, etc.).
    • To prevent users from feeling trapped in a process that takes longer than expected.
    Thématique
    • Bonnes pratiques
    • Forms
    • Usability
    • Opquast Website
    Phase Projet
    • Prototyping
    • Design
  • 100 - The current step in a complex process is indicated.

    Usability

    Opquast Website

    Prototyping

    Design

    Forms

    Objectif:
    • To allow users to determine their progress in a process.
    • To reassure users when engaged in a complex process.
    Thématique
    • Bonnes pratiques
    • Forms
    • Usability
    • Opquast Website
    Phase Projet
    • Prototyping
    • Design
  • 101 - Each step in a complex process allows the user to go back to the previous step.

    Usability

    CMS – Development

    Prototyping

    Forms

    Objectif:
    • To simplify the use of forms divided over several pages in a row.
    • To reduce the risk of input errors.
    • To limit the risk of abandoning the process.
    Thématique
    • Bonnes pratiques
    • Forms
    • Usability
    Phase Projet
    • CMS – Development
    • Prototyping
  • 102 - The user is warned that they will lose information if they go back using their browser’s history during a complex process.

    Usability

    CMS – Development

    Prototyping

    Forms

    Objectif:
    • To simplify the use of forms divided over several pages in a row.
    • To limit the risk of abandoning the process.
    Thématique
    • Bonnes pratiques
    • Forms
    • Usability
    Phase Projet
    • CMS – Development
    • Prototyping
  • 103 - Navigating through a complex process does not cause any previously-submitted data to be lost.

    Usability

    CMS – Development

    Forms

    Objectif:
    • To simplify input and corrections in forms divided into multiple steps.
    • To limit the risk of abandoning the procedure.
    Thématique
    • Bonnes pratiques
    • Forms
    • Usability
    Phase Projet
    • CMS – Development
  • 104 - Copy-and-paste is possible in the form’s fields.

    Usability

    Opquast Website

    Integration

    Forms

    Objectif:
    • To simplify form completion.
    Thématique
    • Bonnes pratiques
    • Forms
    • Usability
    • Opquast Website
    Phase Projet
    • Integration
  • 105 - The items in a drop-down list are grouped together appropriately, where applicable.

    Usability

    Accessibility

    Editorial

    Integration

    Forms

    Objectif:
    • To allow technical aids to return a list to the user:
      • whose organization is clear to see; and
      • that simplifies moving from one item on the list to another.
    • To foster the accurate rendering of complex drop-down lists in every browser.
    Thématique
    • Bonnes pratiques
    • Forms
    • Usability
    • Accessibility
    Phase Projet
    • Editorial
    • Integration
  • 106 - The lists of form options are presented in an identifiable order.

    Usability

    Accessibility

    Integration

    Forms

    Objectif:
    • To give users fast access to the item they want in a list.
    Thématique
    • Bonnes pratiques
    • Forms
    • Usability
    • Accessibility
    Phase Projet
    • Integration
  • 107 - Each link has a proper label in the source code.

    Usability

    Accessibility

    Opquast Website

    Integration

    Hyperlinks

    Objectif:
    • To prevent users from only having a hard-to-understand URL as a label.
    • To avoid links that become invisible when CSS styles or background images are not handled.
    Thématique
    • Bonnes pratiques
    • Hyperlinks
    • Usability
    • Accessibility
    • Opquast Website
    Phase Projet
    • Integration
  • 108 - Underlining cannot be used for elements other than hyperlinks.

    Usability

    Opquast Website

    Integration

    Design

    Hyperlinks

    Objectif:
    • To prevent pointless clicking on underlined content perceived as hyperlinks.
    • To simplify the identification of links.
    Thématique
    • Bonnes pratiques
    • Hyperlinks
    • Usability
    • Opquast Website
    Phase Projet
    • Integration
    • Design
  • 109 - Hyperlinks are visually differentiated from the rest of the content.

    Usability

    Opquast Website

    Prototyping

    Integration

    Design

    Hyperlinks

    Objectif:
    • To allow users to easily identify links in the text, as well as navigation blocks.
    • To improve the visibility and affordance of links in different browsing environments.
    Thématique
    • Bonnes pratiques
    • Hyperlinks
    • Usability
    • Opquast Website
    Phase Projet
    • Prototyping
    • Integration
    • Design
  • 110 - The site applies a different style to visited and unvisited links.

    Usability

    Integration

    Design

    Hyperlinks

    Objectif:
    • To facilitate the identification of content that has already been visited.
    • To facilitate the identification of content that has yet to be explored.
    • To encourage users to navigate to new pages.
    Thématique
    • Bonnes pratiques
    • Hyperlinks
    • Usability
    Phase Projet
    • Integration
    • Design
  • 111 - The site does not prohibit or restrict incoming links.

    Opquast Website

    SEO

    Editorial

    Hyperlinks

    Objectif:
    • To facilitate referencing through backlinks.
    • To increase the site’s visibility to users.
    Thématique
    • Bonnes pratiques
    • Hyperlinks
    • Opquast Website
    • SEO
    Phase Projet
    • Editorial
  • 112 - Hovering over, or activating, hyperlinks does not alter the page layout.

    Usability

    Integration

    Hyperlinks

    Objectif:
    • To limit problems clicking on a link when it takes up more space when hovered over or activated.
    • To reduce the flickering or shifting of content when hovering over a link or using keyboard focus on it.
    Thématique
    • Bonnes pratiques
    • Hyperlinks
    • Usability
    Phase Projet
    • Integration
  • 113 - Hyperlinks of the same nature have identical colors, shapes and behaviors on all pages.

    Usability

    Prototyping

    Hyperlinks

    Objectif:
    • To accelerate user learning about how the interface works.
    • To improve users’ identification of links and their respective functions.
    Thématique
    • Bonnes pratiques
    • Hyperlinks
    • Usability
    Phase Projet
    • Prototyping
  • 114 - All hyperlinks internal to the site are valid.

    Usability

    SEO

    Editorial

    CMS – Development

    Hyperlinks

    Objectif:
    • To avoid 404 errors while browsing.
    • To facilitate fast access to all of the content.
    Thématique
    • Bonnes pratiques
    • Hyperlinks
    • Usability
    • SEO
    Phase Projet
    • Editorial
    • CMS – Development
  • 115 - Each hyperlink’s label describes either its function or the nature of its target.

    Accessibility

    Opquast Website

    SEO

    Editorial

    Hyperlinks

    Objectif:
    • To allow users to accurately identify the nature of the link and prevent incorrect actions.
    • To enable indexing tools to associate a label with a resource.
    • To allow screen readers to explicitly indicate the target and, as a result, to prevent user disorientation.
    Thématique
    • Bonnes pratiques
    • Hyperlinks
    • Accessibility
    • Opquast Website
    • SEO
    Phase Projet
    • Editorial
  • 116 - Consecutive hyperlinks are separated visually.

    Usability

    Prototyping

    Design

    Hyperlinks

    Objectif:
    • To avoid confusion between two consecutive links.
    • To improve the readability of links and content.
    Thématique
    • Bonnes pratiques
    • Hyperlinks
    • Usability
    Phase Projet
    • Prototyping
    • Design
  • 117 - Internal and external hyperlinks are differentiated.

    Usability

    i18n

    Design

    Hyperlinks

    Objectif:
    • To clearly inform users that they are about to leave the online service that they were visiting.
    • To facilitate the identification of external links.
    Thématique
    • Bonnes pratiques
    • Hyperlinks
    • Usability
    • i18n
    Phase Projet
    • Design
  • 118 - The identity of the author, the company or the organization is provided.

    Trust

    SEO

    SEO

    Editorial

    Design

    Identification

    Objectif:
    • To reassure users, by allowing them to directly identify the author (in the broadest sense of the term).
    • To limit the risk of mistrust.
    Thématique
    • Bonnes pratiques
    • Identification
    • Trust
    • SEO
    Phase Projet
    • SEO
    • Editorial
    • Design
  • 119 - The identity of the person or the service responsible for the content is provided.

    Usability

    Trust

    Editorial

    Identification

    Objectif:
    • To allow users to unambiguously identify a physical person capable of answering any questions about the available content or of assuming responsibility for that content.
    Thématique
    • Bonnes pratiques
    • Identification
    • Usability
    • Trust
    Phase Projet
    • Editorial
  • 120 - The homepage explains the nature of the content and services on offer.

    SEO

    SEO

    Editorial

    Prototyping

    Design

    Identification

    Objectif:
    • To give users an immediate view of the nature of the website and the content it offers.
    • To avoid needless searching.
    Thématique
    • Bonnes pratiques
    • Identification
    • SEO
    Phase Projet
    • SEO
    • Editorial
    • Prototyping
    • Design
  • 121 - The name of the website and/or its author is displayed on every page.

    SEO

    SEO

    Editorial

    Prototyping

    Design

    Identification

    Objectif:
    • To allow users to immediately and continuously identify the author, the entity administrating the website or the site itself, as the case may be.
    Thématique
    • Bonnes pratiques
    • Identification
    • SEO
    Phase Projet
    • SEO
    • Editorial
    • Prototyping
    • Design
  • 122 - If the site is reserved or intended for a specific audience, that audience is mentioned, at least on the homepage.

    Usability

    Editorial

    Prototyping

    Design

    Identification

    Objectif:
    • To avoid pointless visits.
    • To give users a warning.
    Thématique
    • Bonnes pratiques
    • Identification
    • Usability
    Phase Projet
    • Editorial
    • Prototyping
    • Design
  • 123 - The complete address and phone number of companies and organizations can be reached from all of the site’s pages.

    Online selling

    Trust

    SEO

    Editorial

    Prototyping

    Identification

    Objectif:
    • To give interested users the possibility of easily accessing the entity’s telephone and mailing contact information.
    Thématique
    • Bonnes pratiques
    • Identification
    • Online selling
    • Trust
    • SEO
    Phase Projet
    • Editorial
    • Prototyping
  • 124 - The site’s root contains instructions for web crawlers.

    Ecodesign

    Opquast Website

    SEO

    SEO

    CMS – Development

    Identification

    Objectif:
    • To enable targeted referencing.
    • To improve guidance for search tools.
    Thématique
    • Bonnes pratiques
    • Identification
    • Ecodesign
    • Opquast Website
    • SEO
    Phase Projet
    • SEO
    • CMS – Development
  • 125 - Each page’s source code contains metadata that describe the content.

    Opquast Website

    SEO

    SEO

    Editorial

    Integration

    Identification

    Objectif:
    • To enable search and indexing tools to extract information about the pages’ content and, as a result, to improve the search results returned to users.
    Thématique
    • Bonnes pratiques
    • Identification
    • Opquast Website
    • SEO
    Phase Projet
    • SEO
    • Editorial
    • Integration
  • 126 - The source code of the pages contains a valid call to a favourite icon (“favicon”)

    Usability

    Opquast Website

    Integration

    Identification

    Objectif:
    • To improve the visual identification of the site and its pages.
    • To facilitate identification in the browser and the favorites or bookmarks.
    • To enable all browsers to display, call and, potentially, memorize the favicon.
    Thématique
    • Bonnes pratiques
    • Identification
    • Usability
    • Opquast Website
    Phase Projet
    • Integration
  • 127 - The extension used is consistent with the entity’s identity, activities, geographical area or domain name.

    Usability

    SEO

    SEO

    CMS – Development

    Identification

    Objectif:
    • To contribute to the immediate understanding of the site’s identity, activities or geographic area.
    • To improve users’ ability to memorize the website’s address and find it again, if they forget it.
    Thématique
    • Bonnes pratiques
    • Identification
    • Usability
    • SEO
    Phase Projet
    • SEO
    • CMS – Development
  • 128 - The website provides a sitemap file listing the content to be crawled.

    Ecodesign

    Opquast Website

    SEO

    SEO

    Editorial

    CMS – Development

    Identification

    Objectif:
    • To provide summary information about all of the available content that is machine-readable.
    • The sitemap file indicates all of the content for major search engines to index. This is primarily useful for websites with great depth, like online catalogs of thousands of products, and sites whose content is hard to read in a linear fashion, like encyclopedias.
    • It is of little to no use for sites with just a few pages, although the file’s presence will not be harmful to them.
    Thématique
    • Bonnes pratiques
    • Identification
    • Ecodesign
    • Opquast Website
    • SEO
    Phase Projet
    • SEO
    • Editorial
    • CMS – Development
  • 129 - If the site claims to adhere to one or more standards or guidelines, a link is provided to each of them.

    Online selling

    Personal data

    Trust

    Editorial

    Identification

    Objectif:
    • To simplify users’ understanding of the quality, accessibility and other rules applied to the website.
    • To increase confidence in the information provided on the website.
    Thématique
    • Bonnes pratiques
    • Identification
    • Online selling
    • Personal data
    • Trust
    Phase Projet
    • Editorial
  • 130 - The country code is provided for all phone numbers

    i18n

    Editorial

    Internationalization

    Objectif:
    • To enable the immediate use of telephone contacts, regardless of the user’s environment.
    Thématique
    • Bonnes pratiques
    • Internationalization
    • i18n
    Phase Projet
    • Editorial
  • 131 - The country is mentioned for all mailing addresses.

    i18n

    Editorial

    Internationalization

    Objectif:
    • To allow users to immediately identify the country associated with the mailing address, unambiguously and without having to make use of other information (city/town, region, zip code or phone number) to determine it.
    Thématique
    • Bonnes pratiques
    • Internationalization
    • i18n
    Phase Projet
    • Editorial
  • 132 - Each page’s source code specifies the content’s main language.

    Accessibility

    i18n

    Opquast Website

    SEO

    SEO

    Integration

    Internationalization

    Objectif:
    • To cultivate content indexing by language.
    • To facilitate machine translation.
    • To enable correct reading of the content by a synthesized speech tool.
    Thématique
    • Bonnes pratiques
    • Internationalization
    • Accessibility
    • i18n
    • Opquast Website
    • SEO
    Phase Projet
    • SEO
    • Integration
  • 133 - The main language of a link’s target page is provided, if different from the original page.

    Usability

    i18n

    Editorial

    Internationalization

    Objectif:
    • To allow users and navigation tools to anticipate the change in language mid-navigation.
    • To prevent users from being taken to pages whose language they don’t understand.
    Thématique
    • Bonnes pratiques
    • Internationalization
    • Usability
    • i18n
    Phase Projet
    • Editorial
  • 134 - Each language change is indicated.

    Accessibility

    i18n

    Editorial

    Internationalization

    Objectif:
    • To enable technical aids to correctly interpret content expressed in another language.
    • To simplify the work of machine translation tools.
    • To enable web crawlers to extract strings of characters in a given language

    Thématique
    • Bonnes pratiques
    • Internationalization
    • Accessibility
    • i18n
    Phase Projet
    • Editorial
  • 135 - Links to translated versions point directly to the current page’s translation.

    Usability

    i18n

    Editorial

    Internationalization

    Objectif:
    • To provide direct, immediate access to translations of the current page.
    Thématique
    • Bonnes pratiques
    • Internationalization
    • Usability
    • i18n
    Phase Projet
    • Editorial
  • 136 - Links to equivalent versions of a page or site are written in the target language.

    Usability

    i18n

    Editorial

    Internationalization

    Objectif:
    • To allow users to immediately identify the relevant link.
    • To make links that were specially created for a specific audience understandable.
    Thématique
    • Bonnes pratiques
    • Internationalization
    • Usability
    • i18n
    Phase Projet
    • Editorial
  • 137 - The server does not force redirects from the desktop version to the mobile version.

    Mobile Web

    Usability

    CMS – Development

    Mobile

    Objectif:
    • To leave the choice of version to the users and their own personal preferences.
    Thématique
    • Bonnes pratiques
    • Mobile
    • Mobile Web
    • Usability
    Phase Projet
    • CMS – Development
  • 138 - Users can switch between the website’s mobile and desktop versions from each page.

    Mobile Web

    Usability

    Prototyping

    Mobile

    Objectif:
    • To allow users to choose the rendering mode that is the best suited to their preferences and their environments.
    Thématique
    • Bonnes pratiques
    • Mobile
    • Mobile Web
    • Usability
    Phase Projet
    • Prototyping
  • 139 - The website does not block the browser’s zoom functionalities.

    Mobile Web

    Accessibility

    Opquast Website

    Integration

    Mobile

    Objectif:
    • To allow users to adapt the rendering to their needs or preferences, by means of the graphic zoom.
    Thématique
    • Bonnes pratiques
    • Mobile
    • Mobile Web
    • Accessibility
    • Opquast Website
    Phase Projet
    • Integration
  • 140 - JavaScript alerts and modal pop-up windows inviting the user to install a mobile app only appear once each session.

    Mobile Web

    Usability

    CMS – Development

    Integration

    Mobile

    Objectif:
    • To prevent the repetitive imposition of advertising.
    • To simplify navigation on the website.
    • To prevent any penalties from search engines.
    Thématique
    • Bonnes pratiques
    • Mobile
    • Mobile Web
    • Usability
    Phase Projet
    • CMS – Development
    • Integration
  • 141 - The promotion of a mobile app does not use either JavaScript alerts or modal pop-up windows.

    Usability

    Opquast Website

    Prototyping

    Mobile

    Objectif:
    • To prevent the repetitive imposition of advertising.
    • To simplify navigation on the website.
    • To prevent any penalties from search engines.
    Thématique
    • Bonnes pratiques
    • Mobile
    • Usability
    • Opquast Website
    Phase Projet
    • Prototyping
  • 142 - The website offers one or more mechanisms for adapting to mobile devices.

    Mobile Web

    Usability

    Opquast Website

    Integration

    Design

    Mobile

    Objectif:
    • To facilitate access on mobile devices.
    • To improve your positioning in web crawlers that take this criterion into account.
    Thématique
    • Bonnes pratiques
    • Mobile
    • Mobile Web
    • Usability
    • Opquast Website
    Phase Projet
    • Integration
    • Design
  • 143 - Email, URL, telephone, number, search, password, and date and time input fields are assigned an appropriate type.

    Mobile Web

    Usability

    Opquast Website

    CMS – Development

    Integration

    Mobile

    Objectif:
    • To allow the use of virtual keyboards adapted to the different input modes on mobile devices.
    • To facilitate submission of the input data.
    Thématique
    • Bonnes pratiques
    • Mobile
    • Mobile Web
    • Usability
    • Opquast Website
    Phase Projet
    • CMS – Development
    • Integration
  • 144 - Phone numbers can be enabled using the appropriate protocol.

    Mobile Web

    Usability

    CMS – Development

    Integration

    Mobile

    Objectif:
    • To simplify the use of telephone numbers, particularly on mobile devices.
    Thématique
    • Bonnes pratiques
    • Mobile
    • Mobile Web
    • Usability
    Phase Projet
    • CMS – Development
    • Integration
  • 145 - Each iframe has its own description.

    Accessibility

    Integration

    Navigation

    Objectif:
    • To allow for alternative renderings of iframes, in the form of a correctly-labeled link to the included content.
    Thématique
    • Bonnes pratiques
    • Navigation
    • Accessibility
    Phase Projet
    • Integration
  • 146 - The site does not use framesets.

    Usability

    Integration

    Navigation

    Objectif:
    • To improve access and navigation for people with disabilities.
    • To avoid problems with printing or favoriting.
    • To improve referencing by avoiding indexing orphan pages.
    Thématique
    • Bonnes pratiques
    • Navigation
    • Usability
    Phase Projet
    • Integration
  • 147 - It is possible to go back to the homepage from any page.

    Usability

    Prototyping

    Navigation

    Objectif:
    • To let users return to the homepage if they get disoriented.
    • To identify the main link for accessing the site.
    Thématique
    • Bonnes pratiques
    • Navigation
    • Usability
    Phase Projet
    • Prototyping
  • 148 - The user is warned before new windows are opened.

    Accessibility

    Editorial

    Integration

    Navigation

    Objectif:
    • To allow users to anticipate what will happen when a link is activated.
    • To prevent users of technical aids from becoming disoriented when a new window opens, which is not always perceptible and which disrupts the use of the browsing history, in particular.
    Thématique
    • Bonnes pratiques
    • Navigation
    • Accessibility
    Phase Projet
    • Editorial
    • Integration
  • 149 - Navigating the website does not open any pop-up windows.

    Usability

    Opquast Website

    Prototyping

    Navigation

    Objectif:
    • To allow users to navigate the website without having to perform any particular actions during their navigation.
    • To prevent users of technical aids from becoming disoriented when a new window opens, which will not always be perceptible and which disrupts the use of the browsing history, in particular, or hides the main window on a screen reader.
    Thématique
    • Bonnes pratiques
    • Navigation
    • Usability
    • Opquast Website
    Phase Projet
    • Prototyping
  • 150 - Mechanisms for closing windows are visually attached to their content.

    Usability

    Design

    Navigation

    Objectif:
    • To reduce the time it takes to learn to use the interface.
    • To speed up access to the content.
    • To simplify navigation.
    Thématique
    • Bonnes pratiques
    • Navigation
    • Usability
    Phase Projet
    • Design
  • 151 - Mechanisms for closing windows are immediately available.

    Usability

    Prototyping

    Integration

    Navigation

    Objectif:
    • To reduce the time it takes to learn to use the interface.
    • To speed up access to the content.
    • To reduce the bounce rate.
    Thématique
    • Bonnes pratiques
    • Navigation
    • Usability
    Phase Projet
    • Prototyping
    • Integration
  • 152 - New windows that are specially sized and modal windows are all equipped with explicit close buttons.

    Usability

    Prototyping

    Integration

    Design

    Navigation

    Objectif:
    • To give users explicit information.
    • To speed up access to the content.
    Thématique
    • Bonnes pratiques
    • Navigation
    • Usability
    Phase Projet
    • Prototyping
    • Integration
    • Design
  • 153 - Mechanisms for closing windows are shown in the same location on every page.

    Usability

    Prototyping

    Design

    Navigation

    Objectif:
    • To reduce the time it takes to learn to use the interface.
    • To speed up access to the content.
    • To simplify navigation.
    Thématique
    • Bonnes pratiques
    • Navigation
    • Usability
    Phase Projet
    • Prototyping
    • Design
  • 154 - The site does not resize the browser window.

    Usability

    Prototyping

    Navigation

    Objectif:
    • To let users control their browsers and their viewing interfaces.
    • To not disorient or surprise them with an unexpected change to those.
    Thématique
    • Bonnes pratiques
    • Navigation
    • Usability
    Phase Projet
    • Prototyping
  • 155 - Keyboard focus has not been removed or masked.

    Accessibility

    Integration

    Navigation

    Objectif:
    • To allow navigation using the keyboard or input devices or other mechanisms that are not reliant on the mouse.
    Thématique
    • Bonnes pratiques
    • Navigation
    • Accessibility
    Phase Projet
    • Integration
  • 156 - The site can be navigated in its entirety using only a keyboard.

    Accessibility

    Opquast Website

    Integration

    Navigation

    Objectif:
    • To allow keyboard navigation for users with a preference for that practice.
    • To allow content to be accessed and services to be used, regardless of the input device, so as to make them accessible by users of technical aids (screen readers, for example) who only utilize the keyboard or a more specific device based on the same mechanisms as a keyboard (like a push button).
    Thématique
    • Bonnes pratiques
    • Navigation
    • Accessibility
    • Opquast Website
    Phase Projet
    • Integration
  • 157 - Keyboard navigation is set up in a predictable order.

    Accessibility

    Integration

    Navigation

    Objectif:
    • To enable keyboard navigation.
    • To not put off the user.
    Thématique
    • Bonnes pratiques
    • Navigation
    • Accessibility
    Phase Projet
    • Integration
  • 158 - The site does not contain any links to pages under construction.

    Usability

    SEO

    Editorial

    Navigation

    Objectif:
    • To prevent users from useless clicking.
    • To reduce the needless consumption of bandwidth.
    • To offer value-added content.
    Thématique
    • Bonnes pratiques
    • Navigation
    • Usability
    • SEO
    Phase Projet
    • Editorial
  • 159 - Each page displays information as to where it is located in the site’s tree structure.

    Usability

    Opquast Website

    Prototyping

    Design

    Navigation

    Objectif:
    • To let users identify their location on the website.
    • To simplify scanning by search engines.
    • To facilitate navigation of the content tree.
    Thématique
    • Bonnes pratiques
    • Navigation
    • Usability
    • Opquast Website
    Phase Projet
    • Prototyping
    • Design
  • 160 - The site offers an internal search engine.

    Accessibility

    Ecodesign

    Opquast Website

    SEO

    Prototyping

    Navigation

    Objectif:
    • To provide users with an alternative navigation solution and fast access to the content associated with the keywords.
    Thématique
    • Bonnes pratiques
    • Navigation
    • Accessibility
    • Ecodesign
    • Opquast Website
    Phase Projet
    • SEO
    • Prototyping
  • 161 - The search result page indicates the number of results, the number of pages of results, and the number of results per page.

    Usability

    CMS – Development

    Prototyping

    Design

    Navigation

    Objectif:
    • To give users access to all of the essential information related to the search that they ran.
    Thématique
    • Bonnes pratiques
    • Navigation
    • Usability
    Phase Projet
    • CMS – Development
    • Prototyping
    • Design
  • 162 - Each search result page can be reached by means of a web address.

    Usability

    Ecodesign

    CMS – Development

    Navigation

    Objectif:
    • To allow users to share search results or share them as a bookmark.
    Thématique
    • Bonnes pratiques
    • Navigation
    • Usability
    • Ecodesign
    Phase Projet
    • CMS – Development
  • 163 - The site map can be reached from every page.

    Accessibility

    Opquast Website

    SEO

    Prototyping

    Design

    Navigation

    Objectif:
    • To provide users with a solution, in case they become disoriented, for navigating and getting their bearings within the site and for viewing all of the contents and the size of the site.
    • To encourage content managers to provide graphic representations and streamline their content.
    Thématique
    • Bonnes pratiques
    • Navigation
    • Accessibility
    • Opquast Website
    • SEO
    Phase Projet
    • Prototyping
    • Design
  • 164 - Navigation blocks of the same nature are in the same place on every page.

    Usability

    Accessibility

    Prototyping

    Integration

    Navigation

    Objectif:
    • To facilitate users’ learning of how to navigate the interface.
    • To simplify the identification of information.
    Thématique
    • Bonnes pratiques
    • Navigation
    • Usability
    • Accessibility
    Phase Projet
    • Prototyping
    • Integration
  • 165 - Navigation icons are provided with explicit legends.

    Usability

    Integration

    Design

    Navigation

    Objectif:
    • To reduce the time it takes to learn to use the interface.
    • To facilitate your users’ understanding of the icons.
    • To reduce the risk of error.
    Thématique
    • Bonnes pratiques
    • Navigation
    • Usability
    Phase Projet
    • Integration
    • Design
  • 166 - Links to external software have an explicit label.

    Usability

    Accessibility

    Editorial

    Prototyping

    Navigation

    Objectif:
    • To avoid the unexpected launch of software other than the web browser on the client workstation.
    Thématique
    • Bonnes pratiques
    • Navigation
    • Usability
    • Accessibility
    Phase Projet
    • Editorial
    • Prototyping
  • 167 - If the site is not restricted to a specific public, its content can be accessed directly.

    Usability

    SEO

    Editorial

    Navigation

    Objectif:
    • To allow users to immediately start navigating on the resource they requested.
    Thématique
    • Bonnes pratiques
    • Navigation
    • Usability
    • SEO
    Phase Projet
    • Editorial
  • 168 - Each page provides skip links at the beginning of its source code.

    Accessibility

    Integration

    Design

    Navigation

    Objectif:
    • To allow users visiting the pages in a linear fashion (in voice mode) or a semi-linear way (on a small screen) to not have to scroll through all of each page’s elements in order to access the content.
    • To provide shortcuts that accelerate keyboard navigation and that avoid the repetition of keyboard actions in order to browse through the page and get to the zone they want.
    Thématique
    • Bonnes pratiques
    • Navigation
    • Accessibility
    Phase Projet
    • Integration
    • Design
  • 169 - An unsubscribe link is provided in each newsletter.

    Newsletters

    Personal data

    Usability

    CMS – Development

    Newsletter

    Objectif:
    • To allow subscribers to stop receiving a newsletter.
    Thématique
    • Bonnes pratiques
    • Newsletter
    • Newsletters
    • Personal data
    • Usability
    Phase Projet
    • CMS – Development
  • 170 - Unsubscribing from within the newsletter does not require email confirmation.

    Newsletters

    Personal data

    Usability

    Ecodesign

    CMS – Development

    Newsletter

    Objectif:
    • To not force an extra step on the users when not necessarily in that context.
    Thématique
    • Bonnes pratiques
    • Newsletter
    • Newsletters
    • Personal data
    • Usability
    • Ecodesign
    Phase Projet
    • CMS – Development
  • 171 - Subscribing to newsletters is subject to a confirmation process.

    Newsletters

    Personal data

    Usability

    CMS – Development

    Newsletter

    Objectif:
    • To prevent third parties from subscribing someone else to a newsletter.
    • To check that the email address was input correctly.
    Thématique
    • Bonnes pratiques
    • Newsletter
    • Newsletters
    • Personal data
    • Usability
    Phase Projet
    • CMS – Development
  • 172 - It is possible to unsubscribe from newsletters from the website.

    Newsletters

    Personal data

    Usability

    CMS – Development

    Newsletter

    Objectif:
    • To allow users to unsubscribe, without necessarily having to send out an email.
    Thématique
    • Bonnes pratiques
    • Newsletter
    • Newsletters
    • Personal data
    • Usability
    Phase Projet
    • CMS – Development
  • 173 - The latest edition of the newsletter is available online.

    Newsletters

    Usability

    Prototyping

    Newsletter

    Objectif:
    • To give users an idea of the newsletter that is sent out to subscribers.
    • To allow users to access the newsletter outside the constraints of email.
    • To boost your content’s referencing.
    Thématique
    • Bonnes pratiques
    • Newsletter
    • Newsletters
    • Usability
    Phase Projet
    • Prototyping
  • 174 - Newsletter archives are available online.

    Newsletters

    SEO

    Prototyping

    Newsletter

    Objectif:
    • To simplify the consultation of your archived newsletters.
    • To give users an idea of the newsletter that is sent out to subscribers.
    • To boost your content’s referencing.
    Thématique
    • Bonnes pratiques
    • Newsletter
    • Newsletters
    • SEO
    Phase Projet
    • Prototyping
  • 175 - The newsletters’ frequency can be found before subscribing.

    Newsletters

    Personal data

    Usability

    Prototyping

    Newsletter

    Objectif:
    • To tell users, before they sign up, how often they can expect to receive the newsletter.
    Thématique
    • Bonnes pratiques
    • Newsletter
    • Newsletters
    • Personal data
    • Usability
    Phase Projet
    • Prototyping
  • 176 - The design is consistent throughout the site.

    Usability

    Design

    Presentation

    Objectif:
    • To ensure consistency and continuity while visiting and navigating.
    • To provide continuous identification of the visited online service.
    Thématique
    • Bonnes pratiques
    • Presentation
    • Usability
    Phase Projet
    • Design
  • 177 - The display font size is expressed in variable units, not fixed units.

    Accessibility

    Integration

    Presentation

    Objectif:
    • To allow users with browsers that don’t support the enlargement of fixed-size fonts to enlarge those fonts with ease.
    Thématique
    • Bonnes pratiques
    • Presentation
    • Accessibility
    Phase Projet
    • Integration
  • 178 - The site provides at least one style sheet for printing.

    Usability

    Integration

    Design

    Presentation

    Objectif:
    • To allow content to be printed in a form that is appropriate to the medium.
    Thématique
    • Bonnes pratiques
    • Presentation
    • Usability
    Phase Projet
    • Integration
    • Design
  • 179 - The content of each page can be printed without navigation blocks.

    Usability

    Ecodesign

    Integration

    Presentation

    Objectif:
    • To improve the readability and the relevance of the printed content.
    • To streamline the space used by the printed content and save paper.
    Thématique
    • Bonnes pratiques
    • Presentation
    • Usability
    • Ecodesign
    Phase Projet
    • Integration
  • 180 - A generic font family is listed as the last alternative in font family lists.

    Robustness

    Integration

    Presentation

    Objectif:
    • To enable your content to display correctly, even when the planned fonts don’t exist on a user’s system.
    Thématique
    • Bonnes pratiques
    • Presentation
    • Robustness
    Phase Projet
    • Integration
  • 181 - Content is presented with sufficient contrast to its background.

    Accessibility

    Opquast Website

    Design

    Presentation

    Objectif:
    • To provide good readability of your content.
    • To limit the mental load while reading.
    Thématique
    • Bonnes pratiques
    • Presentation
    • Accessibility
    • Opquast Website
    Phase Projet
    • Design
  • 182 - Words are capitalized for decorative purposes by means of styles.

    Usability

    Editorial

    Integration

    Presentation

    Objectif:
    • To enable cutting-and-pasting of content, regardless of any all-caps formatting.
    • To simplify the adaptation of formatting to users with trouble reading texts in all caps.
    Thématique
    • Bonnes pratiques
    • Presentation
    • Usability
    Phase Projet
    • Editorial
    • Integration
  • 183 - Styles do not justify the text.

    Accessibility

    Integration

    Design

    Presentation

    Objectif:
    • To simplify reading on the screen, especially for people with dyslexia.
    Thématique
    • Bonnes pratiques
    • Presentation
    • Accessibility
    Phase Projet
    • Integration
    • Design
  • 184 - Content is only designated by its shape or its position on the screen.

    Accessibility

    Editorial

    Presentation

    Objectif:
    • To allow users to understand the information without having access to the visual medium or when its rendering has been altered.
    Thématique
    • Bonnes pratiques
    • Presentation
    • Accessibility
    Phase Projet
    • Editorial
  • 185 - The identity of third-parties involved in transactions is provided

    Online selling

    Personal data

    Security

    Editorial

    Security and privacy

    Objectif:
    • To provide users information about partners involved in the transaction
    Thématique
    • Bonnes pratiques
    • Security and privacy
    • Online selling
    • Personal data
    • Security
    Phase Projet
    • Editorial
  • 186 - The privacy and confidentiality policy can be reached from any page.

    Personal data

    Security

    Editorial

    Security and privacy

    Objectif:
    • To give users access to the conditions under which their personal data are conserved.
    Thématique
    • Bonnes pratiques
    • Security and privacy
    • Personal data
    • Security
    Phase Projet
    • Editorial
  • 187 - The site provides a way to reinitialise a password if it's lost, stolen or forgotten

    Online selling

    Opquast Website

    SEO

    CMS – Development

    Security and privacy

    Objectif:
    • To allow users to access their accounts, even if they have lost their passwords.
    • To simplify user account management.
    • To boost security, by preventing the storage of passwords that are unencrypted so they can be re-sent to their users.
    Thématique
    • Bonnes pratiques
    • Security and privacy
    • Online selling
    • Opquast Website
    • SEO
    Phase Projet
    • CMS – Development
  • 188 - Passwords can be chosen and changed by the user

    Usability

    Security

    Opquast Website

    CMS – Development

    Security and privacy

    Objectif:
    • To allow users to choose personalized passwords.
    • To avoid users struggling to remember their passwords every time they log in.
    Thématique
    • Bonnes pratiques
    • Security and privacy
    • Usability
    • Security
    • Opquast Website
    Phase Projet
    • CMS – Development
  • 189 - User passwords allow graphic characters from the ASCII table.

    Security

    CMS – Development

    Security and privacy

    Objectif:
    • To foster high password security.
    Thématique
    • Bonnes pratiques
    • Security and privacy
    • Security
    Phase Projet
    • CMS – Development
  • 190 - A mechanism raises the user's awareness regarding their password's level of security

    Usability

    Security

    CMS – Development

    Security and privacy

    Objectif:
    • To inform users of the level of security of their selected passwords and, therefore, the risk of being hacked.
    Thématique
    • Bonnes pratiques
    • Security and privacy
    • Usability
    • Security
    Phase Projet
    • CMS – Development
  • 191 - Security certificates are signed and currently valid

    Security

    Opquast Website

    CMS – Development

    Security and privacy

    Objectif:
    • To allow users to check the certificate’s validity and to contribute to transactional security.
    Thématique
    • Bonnes pratiques
    • Security and privacy
    • Security
    • Opquast Website
    Phase Projet
    • CMS – Development
  • 192 - Sensitive data are not transmitted literally through URLs

    Security

    CMS – Development

    Security and privacy

    Objectif:
    • To prevent sensitive data from being made public or stored unencrypted at any stage in accessing a page (ISP, proxy, web server, browser history, third-party services, etc.).
    • To allow users to enter sensitive data, safe in the knowledge that they will be protected and kept confidential.
    Thématique
    • Bonnes pratiques
    • Security and privacy
    • Security
    Phase Projet
    • CMS – Development
  • 193 - Sensitive data are securely transmitted and signalled as such

    Trust

    Security

    Opquast Website

    Editorial

    CMS – Development

    Security and privacy

    Objectif:
    • To reassure users.
    • To allow users to enter sensitive data, safe in the knowledge that they will be protected.
    • To minimize the risk of fraudulent use of user data.
    Thématique
    • Bonnes pratiques
    • Security and privacy
    • Trust
    • Security
    • Opquast Website
    Phase Projet
    • Editorial
    • CMS – Development
  • 194 - The headers sent by the server disable automatic detection of each resource’s MIME type.

    Security

    CMS – Development

    Security and privacy

    Objectif:
    • To reduce the risk of downloading dangerous hidden content.
    Thématique
    • Bonnes pratiques
    • Security and privacy
    • Security
    Phase Projet
    • CMS – Development
  • 195 - The server indicates each resource’s MIME type.

    Security

    CMS – Development

    Security and privacy

    Objectif:
    • To reduce the risk of downloading dangerous hidden content.
    Thématique
    • Bonnes pratiques
    • Security and privacy
    • Security
    Phase Projet
    • CMS – Development
  • 196 - Information relative to transaction security are provided

    Online selling

    Security

    Opquast Website

    Editorial

    Security and privacy

    Objectif:
    • To inform users about the security of exchanges of sensitive data.
    Thématique
    • Bonnes pratiques
    • Security and privacy
    • Online selling
    • Security
    • Opquast Website
    Phase Projet
    • Editorial
  • 197 - The aim of using cookies, as well as the consequences of refusing them, are explained

    Online selling

    Personal data

    Trust

    Security

    Opquast Website

    Editorial

    Security and privacy

    Objectif:
    • To inform users about the use of cookies.
    • To explain their role and their purpose.
    Thématique
    • Bonnes pratiques
    • Security and privacy
    • Online selling
    • Personal data
    • Trust
    • Security
    • Opquast Website
    Phase Projet
    • Editorial
  • 198 - The process of accessing and modifying personal data is explained

    Online selling

    Personal data

    Trust

    Editorial

    Security and privacy

    Objectif:
    • To inform users of how their personal data will be used.
    • To boost confidence in the site or service. To simplify the management of requests related to personal data.
    Thématique
    • Bonnes pratiques
    • Security and privacy
    • Online selling
    • Personal data
    • Trust
    Phase Projet
    • Editorial
  • 199 - Account creation is subject to a confirmation process.

    Personal data

    Security

    CMS – Development

    Security and privacy

    Objectif:
    • To reduce the risk of users being registered without their knowledge.
    Thématique
    • Bonnes pratiques
    • Security and privacy
    • Personal data
    • Security
    Phase Projet
    • CMS – Development
  • 200 - Accounts can be created without the need to use a third-party identification system.

    Personal data

    Usability

    Security

    CMS – Development

    Security and privacy

    Objectif:
    • To let users choose whether or not they want to use a third-party service.
    • To provide an alternate means of access to the service.
    • To provide a means of access under the control of the service’s administrators.
    • To limit your dependence on a third party, whose policies and technical and sales strategy will undoubtedly change over time.
    Thématique
    • Bonnes pratiques
    • Security and privacy
    • Personal data
    • Usability
    • Security
    Phase Projet
    • CMS – Development
  • 201 - Accounts and subscriptions opened online can be closed online

    Online selling

    Personal data

    Trust

    CMS – Development

    Security and privacy

    Objectif:
    • To spare the user complicated procedures in order to leave the service.
    • To let the user know, right off the bat, that they won’t be trapped into the service.
    • To cut the cost of user account management.
    • To boost confidence in the site or service.
    • To improve your reputation and reduce the risk of bad press.
    Thématique
    • Bonnes pratiques
    • Security and privacy
    • Online selling
    • Personal data
    • Trust
    Phase Projet
    • CMS – Development
  • 202 - The server does not list files in folders that do not have index files

    Security

    CMS – Development

    Security and privacy

    Objectif:
      To prevent the display of lists of files contained in a directory.
    • To improve the server’s security.
    • To reduce the risk of intrusion.
    Thématique
    • Bonnes pratiques
    • Security and privacy
    • Security
    Phase Projet
    • CMS – Development
  • 203 - The server sends activation information for protection against cross-site scripting.

    Security

    CMS – Development

    Security and privacy

    Objectif:
    • To reduce the risk of downloading dangerous hidden content.
    Thématique
    • Bonnes pratiques
    • Security and privacy
    • Security
    Phase Projet
    • CMS – Development
  • 204 - The server sends information that indicates which domains are allowed to embed its pages in frames

    Security

    CMS – Development

    Security and privacy

    Objectif:
    • To reduce the risk of your content being used in misleading ways.
    Thématique
    • Bonnes pratiques
    • Security and privacy
    • Security
    Phase Projet
    • CMS – Development
  • 205 - The website offers a security mechanism that limits the sources of its content.

    Security

    CMS – Development

    Integration

    Security and privacy

    Objectif:
    • To reduce the risk of executing or serving content that is undesirable or that comes from an unauthorized source.
    Thématique
    • Bonnes pratiques
    • Security and privacy
    • Security
    Phase Projet
    • CMS – Development
    • Integration
  • 206 - The server sends information to enable the caching of contents

    Opquast Website

    Performance

    CMS – Development

    Server and performance

    Objectif:
    • To speed up the display of content and enable a smoother navigation experience.
    • To reduce bandwidth costs.
    Thématique
    • Bonnes pratiques
    • Server and performance
    • Opquast Website
    • Performance
    Phase Projet
    • CMS – Development
  • 207 - The server sends a 404 HTTP error code for resources not found

    Ecodesign

    SEO

    CMS – Development

    Server and performance

    Objectif:
    • To enable the automated detection of incorrect URLs.
    • To send reliable information to the browser.
    Thématique
    • Bonnes pratiques
    • Server and performance
    • Ecodesign
    • SEO
    Phase Projet
    • CMS – Development
  • 208 - The server sends a personalised 404 Not found error page

    Usability

    Opquast Website

    CMS – Development

    Server and performance

    Objectif:
    • To inform users of the error encountered, of the server’s continuing operation, and to verify any problems with their connectivity
    Thématique
    • Bonnes pratiques
    • Server and performance
    • Usability
    • Opquast Website
    Phase Projet
    • CMS – Development
  • 209 - The server sends a personalized 403 “Forbidden” error page.

    Usability

    Security

    CMS – Development

    Server and performance

    Objectif:
    • To reassure users that they are still on the same website.
    • To allow the webmaster to provide guidance to your users.
    • To inform users of the error encountered, of the server’s continuing operation, and to confirm the problem is not with their connectivity.
    Thématique
    • Bonnes pratiques
    • Server and performance
    • Usability
    • Security
    Phase Projet
    • CMS – Development
  • 210 - The main navigation menu is displayed on personalized error pages.

    Usability

    Opquast Website

    CMS – Development

    Prototyping

    Design

    Server and performance

    Objectif:
    • To save users from any interruption in their navigation, landing on dead-end pages, or being forced to use their browser’s Back button.
    Thématique
    • Bonnes pratiques
    • Server and performance
    • Usability
    • Opquast Website
    Phase Projet
    • CMS – Development
    • Prototyping
    • Design
  • 211 - The server compresses contents if the client accepts compressed contents

    Ecodesign

    Opquast Website

    Performance

    CMS – Development

    Server and performance

    Objectif:
    • To improve the speed of the page’s rendering.
    • To reduce bandwidth costs.
    Thématique
    • Bonnes pratiques
    • Server and performance
    • Ecodesign
    • Opquast Website
    • Performance
    Phase Projet
    • CMS – Development
  • 212 - Headers sent by the server contain information pertaining to the character set used

    SEO

    SEO

    CMS – Development

    Integration

    Server and performance

    Objectif:
    • To allow the browser to choose the right character encoding to display the page.
    Thématique
    • Bonnes pratiques
    • Server and performance
    • SEO
    Phase Projet
    • SEO
    • CMS – Development
    • Integration
  • 213 - The server respects the preferential order of languages specified in user agents

    Usability

    i18n

    CMS – Development

    Server and performance

    Objectif:
    • To serve pages in the desired language.
    Thématique
    • Bonnes pratiques
    • Server and performance
    • Usability
    • i18n
    Phase Projet
    • CMS – Development
  • 214 - Style sheets are minified

    Ecodesign

    Performance

    Integration

    Server and performance

    Objectif:
    • To minimize the quantity of data for users to download.
    • To improve performance.
    Thématique
    • Bonnes pratiques
    • Server and performance
    • Ecodesign
    • Performance
    Phase Projet
    • Integration
  • 215 - Scripts are minified

    Ecodesign

    Performance

    Integration

    Server and performance

    Objectif:
    • To speed up the display of your pages.
    • To improve performance.
    • To reduce the quantity of data to download.
    Thématique
    • Bonnes pratiques
    • Server and performance
    • Ecodesign
    • Performance
    Phase Projet
    • Integration
  • 216 - Script functions are put into external files

    Ecodesign

    Opquast Website

    Performance

    Integration

    Server and performance

    Objectif:
    • To minimize the quantity of data for users to download.
    • To improve performance.
    Thématique
    • Bonnes pratiques
    • Server and performance
    • Ecodesign
    • Opquast Website
    • Performance
    Phase Projet
    • Integration
  • 217 - The address of the site and of its subdomains works with and without a www prefix

    Usability

    Ecodesign

    CMS – Development

    Server and performance

    Objectif:
    • To allow users to reach the site’s homepage, even if they forget to enter the “www” prefix.
    Thématique
    • Bonnes pratiques
    • Server and performance
    • Usability
    • Ecodesign
    Phase Projet
    • CMS – Development
  • 218 - The source code of syndication feeds indicates their update frequency

    RSS - syndication

    Ecodesign

    SEO

    Performance

    CMS – Development

    Syndication

    Objectif:
    • To allow users to configure the frequency at which their tools check the syndication feed.
    • To reduce server load.
    Thématique
    • Bonnes pratiques
    • Syndication
    • RSS - syndication
    • Ecodesign
    • SEO
    • Performance
    Phase Projet
    • CMS – Development
  • 219 - Syndication feeds can be detected by user agents

    RSS - syndication

    Usability

    CMS – Development

    Syndication

    Objectif:
    • To allow browsers to indicate, in their interfaces, the presence of a syndication feed associated with the current page.
    Thématique
    • Bonnes pratiques
    • Syndication
    • RSS - syndication
    • Usability
    Phase Projet
    • CMS – Development
  • 220 - Hyperlinks in syndication feeds are absolute

    RSS - syndication

    Usability

    SEO

    CMS – Development

    Syndication

    Objectif:
    • To ensure the reliability of links when content is reused.
    Thématique
    • Bonnes pratiques
    • Syndication
    • RSS - syndication
    • Usability
    • SEO
    Phase Projet
    • CMS – Development
  • 221 - The site provides at least one link to each syndication feed

    RSS - syndication

    Usability

    Integration

    Syndication

    Objectif:
    • To allow users to easily subscribe to syndication feeds.
    Thématique
    • Bonnes pratiques
    • Syndication
    • RSS - syndication
    • Usability
    Phase Projet
    • Integration
  • 222 - Cells in data tables are linked to their headers

    Accessibility

    Opquast Website

    Integration

    Tables

    Objectif:
    • To allow technical aids to return the information contained in data tables in a comprehensible way, by informing users of the logical relationships between the table’s content and headers.
    Thématique
    • Bonnes pratiques
    • Tables
    • Accessibility
    • Opquast Website
    Phase Projet
    • Integration
  • 223 - Captions for data tables are provided

    Accessibility

    Integration

    Tables

    Objectif:
    • To allow users of technical aids (like screen readers) to easily identify the nature of the information provided in a table.
    Thématique
    • Bonnes pratiques
    • Tables
    • Accessibility
    Phase Projet
    • Integration
  • 224 - Linearising tables used for layout does not impede the understanding of contents

    Accessibility

    Integration

    Tables

    Objectif:
    • To supply content that is understandable to users whose user agents or technical aids (screen readers) cannot reconstruct the formatting that was initially defined by a table.
    Thématique
    • Bonnes pratiques
    • Tables
    • Accessibility
    Phase Projet
    • Integration
  • 225 - Data tables are not replaced by images.

    Usability

    Accessibility

    SEO

    SEO

    Editorial

    Integration

    Tables

    Objectif:
    • To give users access to tables that are exploitable by their user agents and that can be reproduced in a way that will always be understandable.
    Thématique
    • Bonnes pratiques
    • Tables
    • Usability
    • Accessibility
    • SEO
    Phase Projet
    • SEO
    • Editorial
    • Integration
  • 226 - Data tables are not simulated through styled text

    Accessibility

    SEO

    Integration

    Tables

    Objectif:
    • To give users access to tables that are exploitable by their user agents and that can be reproduced in a way that will always be understandable.
    Thématique
    • Bonnes pratiques
    • Tables
    • Accessibility
    • SEO
    Phase Projet
    • Integration

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