Rule n° 30 - A product or service can be purchased without creating an account.
In e-commerce, every detail counts. Shopping cart abandonment is frequent, including during account creation. A growing number of e-commerce sites offer direct purchase, which is to provide only the information strictly necessary to process the order. This is often a customer preference.
Goal
- Allow buyers to place an order immediately.
- Remove the barrier of account creation.
- Increase the conversion rate.
Solution technique
Offer two options when ordering: order without creating an account and ordering with account creation (or using an existing account).