Picto thématique

Rule n° 80 - Custom error messages are expressed in the language of the form.

When designing forms, professionals focus on visual appearance and ease of use. Error management often comes later in the design process. Sometimes it is the developers or content management systems that take care of error management, and this is one of the cases where error messages are found in another language than the original form. This can be annoying to users and can damage the image of your service.

#Accessibility #Forms #Development

Goal

  • Prevent input difficulties and improve the understanding of error messages.
  • Improve the accessibility of content for people with disabilities.

Implementation

Make sure that all the error messages provided by the data entry error management tools are translated and delivered in the same language as the other form wording (labels, etc.)

Control

Check that all error messages displayed when completing a form are in the same language as the other form wording (labels, etc.)

By Opquast - Read the license

Business application and benefits

The rules should be applied to your projects from the design phase through to post-implementation , and they should be understood by all professionals with web and customer experience (CX) responsibilities: from strategy to operations, marketers to project managers, and editorial to technical staff. The benefits of using this ruleset are numerous, including improving customer satisfaction, web performance, and e-commerce, and expanding your client base, while also decreasing your errors and costs.

Multidisciplinary verticles - accessiiblity, SEO, e-commerce, ecodesign etc..- starting from the foundational Opquast base.

The objective of these rules and the Opquast community mission is ‘making the web better’ for your customers and for everyone! Opquast rules cover the key major areas of risk that can negatively affect website users such as privacy, ecodesign, accessibility and security.

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