- Give users control over all of the information that they provide.
- Simplify the correction of mistakes made by users.
- Allow users to edit the information they want to change.
- Prevent the user from leaving the form before it is submitted.
Store all data entered in session variables so that they can be displayed again as they were entered in the fields.
Make it possible to modify fields after data has been rejected.
For each form audited
- Force data rejection by entering the various possible errors: no input in a field, non-compliance with a requested or predictable format (format of email address, date, etc.), case sensitivity;
- Then, check that the form is displayed again as it was filled, so that it can be corrected if necessary.
Business application and benefits
The rules should be applied to your projects from the design phase through to post-implementation , and they should be understood by all professionals with web and customer experience (CX) responsibilities: from strategy to operations, marketers to project managers, and editorial to technical staff. The benefits of using this ruleset are numerous, including improving customer satisfaction, web performance, and e-commerce, and expanding your client base, while also decreasing your errors and costs.
The objective of these rules and the Opquast community mission is ‘making the web better’ for your customers and for everyone! Opquast rules cover the key major areas of risk that can negatively affect website users such as privacy, ecodesign, accessibility and security.