Picto thématique

Rule n° 62 - Each invoice is subject to a confirmation email.

Provision of invoices online is very convenient, but there are many cases in which the online document may no longer be available. Legal data retention time, data migration, end of operational service. It is therefore more prudent to send invoices by email to the user, allowing them to control the conservation of invoices themselves.

#Accessibility #e-commerce #Development


  • Prevent loss of information and invoices.
  • Improving traceability of operations.


Send each invoice created at the end of an order process by email to the user.


check that each invoice created at the end of an ordering process is sent by email to the user.

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Business application and benefits

The rules should be applied to your projects from the design phase through to post-implementation , and they should be understood by all professionals with web and customer experience (CX) responsibilities: from strategy to operations, marketers to project managers, and editorial to technical staff. The benefits of using this ruleset are numerous, including improving customer satisfaction, web performance, and e-commerce, and expanding your client base, while also decreasing your errors and costs.

Multidisciplinary verticles - accessiiblity, SEO, e-commerce, ecodesign etc..- starting from the foundational Opquast base.

The objective of these rules and the Opquast community mission is ‘making the web better’ for your customers and for everyone! Opquast rules cover the key major areas of risk that can negatively affect website users such as privacy, ecodesign, accessibility and security.

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