Picto thématique

Rule n° 203 - Information relative to transaction security is indicated.

On the Internet, transactions usually involve the transfer of sensitive data including credit card numbers. To prevent interception of data, it is important to encrypt them. It is also useful to inform the user about security measures.

#Security #Editoral

Goal

  • Inform users about the security of exchanges of sensitive data.

Implementation

Indicate the mode (SSL, TLS) and the level of data encryption (128 or 256 bits, etc.) on the relevant pages. An indication of how to find the information using the browser can be given since most browsers are able to do this.

Control

In a website offering online transactions: check that information on the level and mode of data encryption can easily be found, for example from a help page or an FAQ. If the procedure indicates how to find information in a browser interface, it must refer to the main browsers on the market.

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Business application and benefits

The rules should be applied to your projects from the design phase through to post-implementation , and they should be understood by all professionals with web and customer experience (CX) responsibilities: from strategy to operations, marketers to project managers, and editorial to technical staff. The benefits of using this ruleset are numerous, including improving customer satisfaction, web performance, and e-commerce, and expanding your client base, while also decreasing your errors and costs.

Multidisciplinary verticles - accessiiblity, SEO, e-commerce, ecodesign etc..- starting from the foundational Opquast base.

The objective of these rules and the Opquast community mission is ‘making the web better’ for your customers and for everyone! Opquast rules cover the key major areas of risk that can negatively affect website users such as privacy, ecodesign, accessibility and security.

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