Goal
- Avoid putting your users off by taking them to a dead-end page, including by means of the browser’s “Previous page” function.
- Limit the risk of duplicate form submissions.
Implementation
After sending a form, display a page with the website's navigation elements, confirming the success or failure of the submission.
Control
For each form checked
- Complete the requested fields and submit the form;
- Check that the final submission of each form on the site is followed by a page containing the elements needed to continue navigation (main menu, link back to home page, etc.).