Picto thématique

Rule n° 83 - Form submission is followed by a message indicating whether or not the action was successful.

Often a user is directly returned to the home page of a site after sending a form. In this case, there may be doubts about the success of sending the form. A simple message leaves the user with no niggling doubts.

#Forms #Development

Goal

  • Give the user immediate, explicit feedback on the action they just performed.
  • Prevent user frustration when they think the process was a success, but there was, in fact, a problem.

Implementation

Return an explicit confirmation page after submitting a form.

Control

For each form

  • Submit the form completely;
  • Check that the final submission of the form results in the display of a confirmation page explicitly indicating the success or failure of the operation.

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