Picto thématique

Rule n° 15 - The process of accessing and modifying personal data is described.

This best practice is often treated as a reference to land on a site. Yet it has a real value, since it requires site administrators to ask the question of updating and sustainability of personal data.

#Privacy #Personal information #Editoral

Goal

  • Inform users of how their personal data will be used.
  • Boost confidence in the site or service.
  • Simplify the management of requests related to personal data.

Implementation

Indicate to the user in a dedicated content section which procedures or means of contact they can use to make a request for access, deletion or correction of their personal data.

Control

On the home page, the legal notices page, the about page, the help page, in the pages on the terms of service or on the privacy policy:

  • Check that there is information on the procedure for accessing or correcting personal data.

The procedure in question is not assessed here: only its presence is checked.

By Opquast - Read the license

Business application and benefits

The rules should be applied to your projects from the design phase through to post-implementation , and they should be understood by all professionals with web and customer experience (CX) responsibilities: from strategy to operations, marketers to project managers, and editorial to technical staff. The benefits of using this ruleset are numerous, including improving customer satisfaction, web performance, and e-commerce, and expanding your client base, while also decreasing your errors and costs.

Multidisciplinary verticles - accessiiblity, SEO, e-commerce, ecodesign etc..- starting from the foundational Opquast base.

The objective of these rules and the Opquast community mission is ‘making the web better’ for your customers and for everyone! Opquast rules cover the key major areas of risk that can negatively affect website users such as privacy, ecodesign, accessibility and security.

Opquast training has already allowed over 11,000 web professionals to have their skills certified. Train your teams or your students, contact us