Picto thématique

Rule n° 200 - The website doesn't communicate a password by email.

The risk that an e-mail can be intercepted or hacked can never be completely ruled out. Consequently, passwords must never be circulated in clear text, especially in emails. Some services may make an exception to the rule by offering you temporary passwords, but this is not the safest solution and should strictly be reserved for temporary solutions.

#Security #Development


  • Limit the risk of interception of passwords.


When creating an account or in dealing with a request for a reset or reminder of the password, do not send it to the user by email. Only provide the password or its reset procedure online.


Check that no password is sent to the user by email when creating an account or when requesting a reset or a reminder of the password.

By Opquast - Read the license

Business application and benefits

The rules should be applied to your projects from the design phase through to post-implementation , and they should be understood by all professionals with web and customer experience (CX) responsibilities: from strategy to operations, marketers to project managers, and editorial to technical staff. The benefits of using this ruleset are numerous, including improving customer satisfaction, web performance, and e-commerce, and expanding your client base, while also decreasing your errors and costs.

Multidisciplinary verticles - accessiiblity, SEO, e-commerce, ecodesign etc..- starting from the foundational Opquast base.

The objective of these rules and the Opquast community mission is ‘making the web better’ for your customers and for everyone! Opquast rules cover the key major areas of risk that can negatively affect website users such as privacy, ecodesign, accessibility and security.

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