Picto thématique

Rule n° 102 - The site provides at least two means of contact.

It's a good thing to make a contact form or a telephone number available to Internet users. However, if both are available when one is defective this won't cause problems for users.

#Identification and contact #Editorial


  • Optimize options for users to provide feedback.
  • Avoid putting a user in a difficult position, if one of the means of contact is unavailable or causing problems to the user.


For example, indicate the postal address or phone number of the author and/or the webmaster and set up a form to contact them.


Throughout the site:

  • Check that there are at least two contact methods.
  • Check that it is possible to actually reach the author and/or the technical manager via the contact methods offered.

By Opquast - Read the license