Picto thématique

Rule n° 60 - The transaction’s reference number is displayed to the customer, once the order has been placed.

On the Internet, each transaction has an identifier or reference. This number makes it possible to trace the history of a banking transaction. In other words, in the event of a problem, it is a fundamental piece of data.

#Conception #Development #e-commerce

Goal

  • Allow users to see and, potentially, print out a trace of their orders.
  • Give users written proof of the transaction.
  • Improve the traceability of transactions.

Implementation

Indicate the reference of the transaction on the confirmation page after validation of an online purchase.

Control

In an e-commerce website:

  • Complete an ordering procedure:
  • Check that the transaction reference is correctly indicated on the order confirmation page displayed after validation of an online purchase.

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