Picto thématique

Rule n° 59 - The personal banking information stored by the website can be modified or deleted at any time.

As a user, granting a website the right to store personal data is a perfectly respectable choice, but having the right to change your mind on the matter is just as important. Users should be able to change or delete their bank details whenever they wish.

#Privacy #e-commerce #Development

Goal

  • Prevent the risk of fraud by allowing preventive delete data.
  • Give users control over their data bank.
  • Prevent payment errors by allowing preventive updated bank data.
  • Strengthen user confidence in the use of their data

Implementation

If the site stores the user's bank data required for payment (identity, bank card number, etc.), allow the user to manage their account in order to modify and delete all of the stored data.

Control

Check after saving bank data that it is possible, in the user account, to modify and delete it.

By Opquast - Read the license

Business application and benefits

The rules should be applied to your projects from the design phase through to post-implementation , and they should be understood by all professionals with web and customer experience (CX) responsibilities: from strategy to operations, marketers to project managers, and editorial to technical staff. The benefits of using this ruleset are numerous, including improving customer satisfaction, web performance, and e-commerce, and expanding your client base, while also decreasing your errors and costs.

Multidisciplinary verticles - accessiiblity, SEO, e-commerce, ecodesign etc..- starting from the foundational Opquast base.

The objective of these rules and the Opquast community mission is ‘making the web better’ for your customers and for everyone! Opquast rules cover the key major areas of risk that can negatively affect website users such as privacy, ecodesign, accessibility and security.

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