- Prevent the risk of operational failure.
- Avoid exclusion of users for technical or material reasons.
For any operation secured by a system of double-factor authentication or other strong authentication type, provide the user with at least two mechanisms to choose from for using it (for example, authentication by SMS or by validation terminal).
For any operation secured by a double-factor authentication or other strong authentication type system, check that the user has the choice between at least two mechanisms (for example, authentication by SMS or by validation terminal).
Business application and benefits
The rules should be applied to your projects from the design phase through to post-implementation , and they should be understood by all professionals with web and customer experience (CX) responsibilities: from strategy to operations, marketers to project managers, and editorial to technical staff. The benefits of using this ruleset are numerous, including improving customer satisfaction, web performance, and e-commerce, and expanding your client base, while also decreasing your errors and costs.
The objective of these rules and the Opquast community mission is ‘making the web better’ for your customers and for everyone! Opquast rules cover the key major areas of risk that can negatively affect website users such as privacy, ecodesign, accessibility and security.