Picto thématique

Rule n° 43 - Debit and payment conditions are indicated before final order placement.

For a buyer, knowing that the payment of the order will be debited after confirmation or receipt of this information is essential, especially when delivery dates are important.

#e-commerce #Editoral

Goal

  • Enable users to identify the detailed payment charge conditions.

Implementation

Indicate in the ordering and management process of the basket the payment conditions before order validation.

Control

On an online sales website:

  • Carry out an ordering procedure;
  • Then, check that the payment conditions are displayed or available before the final validation of the basket.

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Business application and benefits

The rules should be applied to your projects from the design phase through to post-implementation , and they should be understood by all professionals with web and customer experience (CX) responsibilities: from strategy to operations, marketers to project managers, and editorial to technical staff. The benefits of using this ruleset are numerous, including improving customer satisfaction, web performance, and e-commerce, and expanding your client base, while also decreasing your errors and costs.

Multidisciplinary verticles - accessiiblity, SEO, e-commerce, ecodesign etc..- starting from the foundational Opquast base.

The objective of these rules and the Opquast community mission is ‘making the web better’ for your customers and for everyone! Opquast rules cover the key major areas of risk that can negatively affect website users such as privacy, ecodesign, accessibility and security.

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