Picto thématique

Rule n° 44 - Warranty conditions are indicated.

This rule applies only in certain cases, but for all trade goods and for a large part of services, it is fundamental.

#E-Commerce #Editorial

Goal

  • Enable users to identify the specific nature of the associated services and their costs.

Implementation

Indicate in the general conditions available on the website, information on applicable warranty conditions.

Control

On an online sales website and in particular on the home page, the legal notices page, the help page or on the pages for the terms and conditions and the terms of service:

  • Check that there is information on the applicable warranty conditions.

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