Picto thématique

Rule n° 45 - The terms of sale or use are available from all pages.

The number of people who read the general conditions of sale is likely quite limited. Yet they constitute a fundamental document in litigation and their presence helps to reassure customers.

#E-Commerce #Editorial

Goal

  • Provide continuous, easy access to all of the terms and conditions of fulfillment of the service.

Implementation

Include on all pages a link pointing to the specific page on the terms and conditions and/or the terms of service.

Control

On all the pages of the website, check that there is a link pointing to the page on the terms and conditions and/or the terms of service.

This check can be carried out manually during other checks. It can also be done from the site's templates, provided that they are not being implemented by third-party services.

By Opquast - Read the license

Business application and benefits

The rules should be applied to your projects from the design phase through to post-implementation , and they should be understood by all professionals with web and customer experience (CX) responsibilities: from strategy to operations, marketers to project managers, and editorial to technical staff. The benefits of using this ruleset are numerous, including improving customer satisfaction, web performance, and e-commerce, and expanding your client base, while also decreasing your errors and costs.

Multidisciplinary verticles - accessiiblity, SEO, e-commerce, ecodesign etc..- starting from the foundational Opquast base.

The objective of these rules and the Opquast community mission is ‘making the web better’ for your customers and for everyone! Opquast rules cover the key major areas of risk that can negatively affect website users such as privacy, ecodesign, accessibility and security.

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