Picto thématique

Rule n° 45 - The terms of sale or use are available from all pages.

The number of people who read the general conditions of sale is likely quite limited. Yet they constitute a fundamental document in litigation and their presence helps to reassure customers.

#E-Commerce #Editorial

Goal

  • Provide continuous, easy access to all of the terms and conditions of fulfillment of the service.

Implementation

Include on all pages a link pointing to the specific page on the terms and conditions and/or the terms of service.

Control

On all the pages of the website, check that there is a link pointing to the page on the terms and conditions and/or the terms of service.

This check can be carried out manually during other checks. It can also be done from the site's templates, provided that they are not being implemented by third-party services.

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