Picto thématique

Rule n° 56 - Different shipping and billing addresses can be specified.

This rule seems so obvious that it is almost unnecessary to state it. Yet this simple detail can easily be forgotten in the design of an e-commerce site.

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  • Allow users to have their purchases delivered to the location of their choice.


On the order summary form, offer the customer the option of indicating a delivery address other than the billing address.


In an online sales website:

  • Carry out an ordering procedure or modify the data of a customer account (using a test account or real account created specially);
  • Then, check the possibility of entering a delivery address other than the billing address.

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