Picto thématique

Rule n° 57 - The website accepts at least two methods of payment.

Certain users have no checkbook, others do not have a credit card or their credit card has expired. The presence of an alternative payment method facilitates not losing those customers.

#Basics #Conception #Development #e-commerce

Goal

  • Allow users to choose their preferred payment method in their specific situation.
  • Offer at least one alternative to users temporarily or permanently unable to use a particular payment method.

Implementation

Inform the customer as soon as possible, before the end of the order, that he has two means of payment.

Control

In an e-commerce website:

  • Carry out an ordering procedure and continue it at least until the payment stage;
  • Check that at least two payment methods are actually available.

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