Picto thématique

Rule n° 87 - Each step in a complex process allows the user to go back to the previous step.

Once you have decided to move to the next step in a complex process, you often need to verify what you have entered previously. Give the user room for doubt, verification and, of course, mistakes.

#Accessibility #Forms #Conception #Development


  • Simplify the use of forms divided over several pages in a row.
  • Reduce the risk of input errors.
  • Limit the risk of abandoning the process.


At each step of the form provide a navigation button to return to the previous step.


Manually check the option of going back to each previous step of the process.

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