Picto thématique

Rule n° 88 - The user is warned when they will lose information if they go back using their browser’s history during a complex process.

Have you ever believed that you could simply go back and look at what you had entered at the previous step on your tax return, for example, only to find that everything you had entered before was regretfully lost? Let's save our users this kind of frustration and disappointment.

#Forms #Development

Goal

  • Simplify the use of forms divided over several pages in a row.
  • Limit the risk of abandoning the process.

Implementation

Generate a JavaScript alert when using the browser history "back" function.

Control

Start entering data into a form after the first step of the process, then activate the browser “back” button.

By Opquast - Read the license

Business application and benefits

The rules should be applied to your projects from the design phase through to post-implementation , and they should be understood by all professionals with web and customer experience (CX) responsibilities: from strategy to operations, marketers to project managers, and editorial to technical staff. The benefits of using this ruleset are numerous, including improving customer satisfaction, web performance, and e-commerce, and expanding your client base, while also decreasing your errors and costs.

Multidisciplinary verticles - accessiiblity, SEO, e-commerce, ecodesign etc..- starting from the foundational Opquast base.

The objective of these rules and the Opquast community mission is ‘making the web better’ for your customers and for everyone! Opquast rules cover the key major areas of risk that can negatively affect website users such as privacy, ecodesign, accessibility and security.

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