Goal
- Improve the identification of internal files.
- Avoid confusion for the user.
Implementation
For each internal file that can be downloaded by the user, use a file name that explicitly mentions the website or the service, as well as the type of content (invoice, contract, etc.), so that it can be identified.
Control
For each internal file that can be downloaded by the user, check that the name of the file explicitly mentions the website or the service as well as the type of content.
Business application and benefits
The rules should be applied to your projects from the design phase through to post-implementation , and they should be understood by all professionals with web and customer experience (CX) responsibilities: from strategy to operations, marketers to project managers, and editorial to technical staff. The benefits of using this ruleset are numerous, including improving customer satisfaction, web performance, and e-commerce, and expanding your client base, while also decreasing your errors and costs.
The objective of these rules and the Opquast community mission is ‘making the web better’ for your customers and for everyone! Opquast rules cover the key major areas of risk that can negatively affect website users such as privacy, ecodesign, accessibility and security.
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