Picto thématique

Rule n° 158 - Mechanisms for closing windows are shown in the same location on every page.

Users learn the interfaces. Each operation carried out on your site is memorised and capitalised. Every change in the location of a button or a closing cross will impose a work load on your users, this is what ergonomists call mental load. A piece of advice: reduce the mental load required of your users.

#Accessibility #Navigation #Conception

Goal

  • Reduce the time it takes to learn to use the interface.
  • speed up access to the content.
  • Simplify navigation.

Implementation

Choose systematic positioning of the close buttons in the same location, for all modal windows and similar (for example, at the top right of the window.

Control

Visually ensure that the position of all closing buttons is the same across the site.

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Business application and benefits

The rules should be applied to your projects from the design phase through to post-implementation , and they should be understood by all professionals with web and customer experience (CX) responsibilities: from strategy to operations, marketers to project managers, and editorial to technical staff. The benefits of using this ruleset are numerous, including improving customer satisfaction, web performance, and e-commerce, and expanding your client base, while also decreasing your errors and costs.

Multidisciplinary verticles - accessiiblity, SEO, e-commerce, ecodesign etc..- starting from the foundational Opquast base.

The objective of these rules and the Opquast community mission is ‘making the web better’ for your customers and for everyone! Opquast rules cover the key major areas of risk that can negatively affect website users such as privacy, ecodesign, accessibility and security.

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