Picto thématique

Rule n° 120 - Sounds are user-triggered.

It is close to midnight, the children are sleeping, your surfing the Internet and, suddenly, a site triggers a thunderous sound. Maybe it's happened to you in the office. Lets not embarass our users and take away their control.

#Images and media #Development #Accessibility

Goal

  • Give the user control over the visual and auditory interface when visiting a website.
  • Do not surprise the user by unexpectedly playing audio content.
  • Improve the accessibility of content for people with disabilities.

Implementation

Do not create audio content which starts automatically and without explicit user action.

Do not include in the page elements triggering the playback of an uncontrollable sound for example with the audio html element with the autoplay attribute or without the controls attribute.

Control

In each page containing audio content:

  • Check that there is no audio content automatically activated when the page loads;
  • Check that there is no audio content activated in an unpredictable way following a user action.

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Business application and benefits

The rules should be applied to your projects from the design phase through to post-implementation , and they should be understood by all professionals with web and customer experience (CX) responsibilities: from strategy to operations, marketers to project managers, and editorial to technical staff. The benefits of using this ruleset are numerous, including improving customer satisfaction, web performance, and e-commerce, and expanding your client base, while also decreasing your errors and costs.

Multidisciplinary verticles - accessiiblity, SEO, e-commerce, ecodesign etc..- starting from the foundational Opquast base.

The objective of these rules and the Opquast community mission is ‘making the web better’ for your customers and for everyone! Opquast rules cover the key major areas of risk that can negatively affect website users such as privacy, ecodesign, accessibility and security.

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