Picto thématique

Rule n° 47 - The means of payment accepted, and the corresponding procedures are indicated.

Not everyone can pay with a credit card, and if this means of payment is not available, you might as well know right away. This will prevent Internet users from being faced with a failure at the end of an order.

#e-commerce #Conception #Editoral

Goal

  • Give users advance notice of the payment methods and conditions, so they will know whether or not they are able to place an order.

Implementation

Indicate on the website the information on the methods of payment accepted as well as the corresponding procedures.

Control

On an online sales website, in particular on the home page, the legal notices page, the about page, the help page, or the pages on the terms of service or the terms and conditions:

  • Check that the information on the accepted means of payment and the corresponding procedures are available.

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Business application and benefits

The rules should be applied to your projects from the design phase through to post-implementation , and they should be understood by all professionals with web and customer experience (CX) responsibilities: from strategy to operations, marketers to project managers, and editorial to technical staff. The benefits of using this ruleset are numerous, including improving customer satisfaction, web performance, and e-commerce, and expanding your client base, while also decreasing your errors and costs.

Multidisciplinary verticles - accessiiblity, SEO, e-commerce, ecodesign etc..- starting from the foundational Opquast base.

The objective of these rules and the Opquast community mission is ‘making the web better’ for your customers and for everyone! Opquast rules cover the key major areas of risk that can negatively affect website users such as privacy, ecodesign, accessibility and security.

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