- Allow users to plan ahead in case of any problems with the use and/or operation of the good or service.
- Reduce the strain on customer service.
Show, at least in the terms and conditions, information on the conditions for return of the products sold (address, who pays the shipping costs, type of package expected).
On at least one of the following pages: terms and conditions, terms of service, home page, legal notices page, the product page, the about page or the help page:
- Check that there is information on the conditions of return of the products sold (address, who pays the shipping costs, type of package expected).
Opquast training and certification
The objective of these rules and the Opquast community mission is ‘making the web better’ for your customers and for everyone! Opquast rules cover the key major areas of risk that can negatively affect website users such as privacy, ecodesign, accessibility and security.