Goal
- Enable the immediate use of telephone contacts, regardless of the user’s environment.
Implementation
Add the country code to each telephone number in the form +international code - telephone number.
Remove the first 0 for each number. Example for France: +33 1 23 45 67 89.
Control
For each telephone number shown on the site:
- Check that all numbers are preceded by the country code in the form +international code - telephone number, for example +33 for France.
- Check that the first 0 of the numbers has been removed. Example for France: +33 6 11 22 33 44.
Business application and benefits
The rules should be applied to your projects from the design phase through to post-implementation , and they should be understood by all professionals with web and customer experience (CX) responsibilities: from strategy to operations, marketers to project managers, and editorial to technical staff. The benefits of using this ruleset are numerous, including improving customer satisfaction, web performance, and e-commerce, and expanding your client base, while also decreasing your errors and costs.
The objective of these rules and the Opquast community mission is ‘making the web better’ for your customers and for everyone! Opquast rules cover the key major areas of risk that can negatively affect website users such as privacy, ecodesign, accessibility and security.
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