- Allow users to unambiguously identify a physical person capable of answering any questions about the available content, or who will assume responsibility for that content.
Indicate the name of a real person responsible for the content on the site.
On the home page or at least on one page that can be viewed from the home page (often the legal notices page) or on each of the pages of the website (often in the footer)
- Manually check that the name of a real person or of the department responsible for website content is present in at least one of the pages mentioned above.
Business application and benefits
The rules should be applied to your projects from the design phase through to post-implementation , and they should be understood by all professionals with web and customer experience (CX) responsibilities: from strategy to operations, marketers to project managers, and editorial to technical staff. The benefits of using this ruleset are numerous, including improving customer satisfaction, web performance, and e-commerce, and expanding your client base, while also decreasing your errors and costs.
The objective of these rules and the Opquast community mission is ‘making the web better’ for your customers and for everyone! Opquast rules cover the key major areas of risk that can negatively affect website users such as privacy, ecodesign, accessibility and security.