Picto thématique

Rule n° 174 - The newsletters’ frequency can be found before subscribing.

Some users hate receiving messages too frequently, others, on the contrary, expect a high frequency of sending. Save the surprises and inform them.

#Newsletter #Conception

Goal

  • Tell users, before they sign up, how often they can expect to receive the newsletter.

Implementation

Indicate how often newsletters are sent, quantifying it if possible.

Control

This check is most often carried out on the newsletter subscription page, or possibly on a satellite page such as Help, About, etc.:

  • Check that an explicit, and if possible quantified, indication of the frequency of sending newsletters is present.

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Business application and benefits

The rules should be applied to your projects from the design phase through to post-implementation , and they should be understood by all professionals with web and customer experience (CX) responsibilities: from strategy to operations, marketers to project managers, and editorial to technical staff. The benefits of using this ruleset are numerous, including improving customer satisfaction, web performance, and e-commerce, and expanding your client base, while also decreasing your errors and costs.

Multidisciplinary verticles - accessiiblity, SEO, e-commerce, ecodesign etc..- starting from the foundational Opquast base.

The objective of these rules and the Opquast community mission is ‘making the web better’ for your customers and for everyone! Opquast rules cover the key major areas of risk that can negatively affect website users such as privacy, ecodesign, accessibility and security.

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