Users can still modify each item’s quantity, and add or delete one or more items, before the final validation of the order.

Rule n° 37 - Users can still modify each item’s quantity, and add or delete one or more items, before the final validation of the order.

This seems obvious, but before going to the supermarket, there is still time to add or remove one or more items to the cart. On the Web, customers should have the same opportunity.

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#e-commerce #Conception #Development

Goal

Allow users to easily edit their orders.

Implementation

Offer the user a specific option on the order form allowing him to modify the quantities ordered but also to cancel or to add an article before validation of the order.

Control

In an online sales website:

Place a test order;
Check that it is possible to change the quantities ordered before validation.

By Opquast - Read the license

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Business application and benefits

The rules should be applied to your projects from the design phase through to post-implementation , and they should be understood by all professionals with web and customer experience (CX) responsibilities: from strategy to operations, marketers to project managers, and editorial to technical staff. The benefits of using this ruleset are numerous, including improving customer satisfaction, web performance, and e-commerce, and expanding your client base, while also decreasing your errors and costs.

Multidisciplinary verticles - accessiiblity, SEO, e-commerce, ecodesign etc..- starting from the foundational Opquast base.

The objective of these rules and the Opquast community mission is ‘making the web better’ for your customers and for everyone! Opquast rules cover the key major areas of risk that can negatively affect website users such as privacy, ecodesign, accessibility and security.

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